PERFORMANCE -- Management
PERFORMANCE -- Management
Southwest Airlines has sustained a steady 10 to 15 percent rate of growth throughout its 32-year history, and has been profitable every year but its first. For most of 2002, its total market value of about $9 billion...
A new role, that of the corporate performance management (CPM) executive, is rapidly emerging in companies, government agencies, and nonprofit organizations as a means to ensure effective and efficient alignment of...
Traditionally, it was assumed that companies created value and offered it to customers. This firm- and product-centric view is being replaced, however, by customers’ personalized experience with products and services,...
Although human capital is potentially the most powerful source of competitive advantage, in today’s global business environment, it is becoming increasingly difficult to design organizations that can turn talent into...
Great teams stand apart from the rest. They are undaunted by the toughest business challenges and are not content with simply overcoming such challenges. Instead, they use them as opportunities for transformation. In...
The global business landscape has changed immensely over the past several decades according to author Gary Cokins, and it is time for the world’s business leaders to acknowledge that their organizations must change as...
The Performance Edge is a comprehensive, up-to-date, and thoroughly researched guide to the latest thinking on personal effectiveness and workplace performance. Cooper identifies six pivotal...
According to Lori L. Silverman and Annabeth L. Propst, the concept of quality, as used within the context of "total quality management," has fallen out of favor. However, it is not "dead" but is being replaced by...
When it comes to performance development, many leaders are happy to accept work that is merely “satisfactory.” But what if each employee could be developed into an exemplary performer, executing their duties at a level...
Peter F. Drucker, the “father of modern management,” promoted heroic leadership throughout his career, noting “The Army trains and develops more leaders than do all other institutions together—and with a lower casualty...
