EMOTIONAL intelligence
EMOTIONAL intelligence
In What’s Stopping You?, Robert Kelsey warns that fear of failure can become a self-fulfilling prophecy. This common, yet rarely addressed condition alters behaviors in ways that make failure a...
In The Drama-Free Office, Jim Warner and Kaley Klemp present their proven methods of recognizing, diagnosing, and minimizing drama in the workplace. They emphasize authentic behavior and curious...
In Emotional Intelligence for Sales Success, Colleen Stanley introduces sales associates to the idea that oft-ignored emotional intelligence skills such as empathy, rapport, emotion management, and...
In Dealing with the Tough Stuff, Darren Hill, Alison Hill, and Sean Richardson offer practical advice and tools for managers who want to excel at the “tough-stuff conversations” that inevitably arise...
Today there is growing recognition that “soft skills” make a difference in a company’s performance, and that the emotional health of employees has a quantifiable impact on an organization. In Emotional Fitness...
In The Well-Balanced Leader, Ron Roberts helps leaders manage their behaviors in order to achieve “Egolibrium,” the perfect leadership balance. He identifies nine behavioral “faces” that greatly impact...
In Make Difficult People Disappear, Monica Wofford presents her recipe for better workplace relationships through new insights into personality preferences. This requires an understanding of how...
In Leading with Emotional Intelligence, Reldan S. Nadler presents a handbook filled with real-life examples and step-by-step strategies to raise Emotional Intelligence and help leaders coach their...
In Win at Work!, Diane Katz presents an alternative to the traditional linear model of resolving conflict called “The Working Circle.” This approach encourages flexibility when resolving conflict. The...
The idea that emotions are just as important as intellect in determining success has gained wide acceptance in recent years. Often our success or failure may not be governed by external events, but by how we experience...
