STRATEGIC planning

STRATEGIC planning

 
Service Innovation Bettencourt, Lance A. McGraw-Hill , 2010 Innovation

In Service Innovation, innovation strategist Lance A. Bettencourt shows marketers what they need to do to ensure that customers’ service needs are met. Based on the author’s nearly 20 years of...

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Implementing Strategic Change Bevington, Tom | Samson, Danny Kogan Page Limited , 2012 Business Strategy, Change Management

In Implementing Strategic Change, authors Tom Bevington and Danny Samson investigate why the most thorough business strategies can be disastrous upon implementation. They focus their attention on the...

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Ordinary Greatness Bilbrey, Pamela | Jones, Brian John Wiley & Sons, Inc. , 2009 Leadership, Management

As part of an experiment in context and perception, world renowned violinist Joshua Bell stood in a corner of a Washington D.C. metro station during the morning rush hour. Wearing street clothes, he pulled out his...

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The Inside Advantage Bloom, Robert H. | Conti, Dave The McGraw-Hill Companies, Inc. , 2008 Business Strategy, Customer Focus

Robert H. Bloom believes that every company inherently possesses the leverage they need to launch their product or service toward greatness. The Inside Advantage explains the strategy and tools...

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Execution Bossidy, Larry | Charan, Ram Crown Business , 2002 Leadership, Management

Bossidy and Charan report that, in the year 2000, 40 CEOs (20 percent) of the top 200 Fortune 500 companies were let go. They were smart, highly regarded people, yet they failed to produce critical results-results they...

 
 
Building A Knowledge-Driven Organization Buckman, Robert H. McGraw-Hill , 2004 Human Resources, Management, Productivity

If knowledge is power, then knowledge shared is knowledge multiplied. For many years, the knowledge that Buckman Laboratories, an international specialty chemical company in business since 1945, brought to its...

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Dealing with Dilemmas Buytendijk, Frank John Wiley & Sons, Inc. , 2011 Leadership, Management

Western management culture encourages a bias toward quick solutions, immediate action, and the avoidance of problems. While today’s managers may appear to convey strength and good strategic decision making, Frank...

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The 1 Hour Plan for Growth Calhoon, Joe John Wiley & Sons, Inc. , 2011 Business Strategy, Productivity

In The 1 Hour Plan for Growth, Joe Calhoon proposes a method for developing a business growth plan in one hour that can be written on a single sheet of paper. Calhoon offers his planning methodology to...

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Manager's Guide to Business Planning Capezio, Peter J. McGraw-Hill , 2010 Business Strategy, Management

In today’s competitive marketplace, a well-planned, well-executed business plan can make the difference between success and failure. When a business has implemented a successful planning process, every employee can see...

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Managing Global Accounts Capon, Noel | Potter, Dave | Schindler, Fred South-Western Educational Publishing , 2006 Customer Focus, Global Business, Management

Managing a company’s global accounts is not the same as managing national accounts, and any business that tries to move from national to global accounts without careful consideration and planning is doomed to fail....