CORPORATE culture

CORPORATE culture

 
The Amazement Revolution Hyken, Shep GreenLeaf Book Group Press , 2011 Customer Focus, Management

In The Amazement Revolution, Shep Hyken states that when the people involved in an organization do what is right by customers and employees, a certain amount of customer service, marketing, and sales...

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Good Works! Kotler, Philip | Hessekiel, David | Lee, Nancy R. John Wiley & Sons, Inc. , 2012 Business Strategy, Social Responsibility

Good Works! by Philip Kotler, David Hessekiel, and Nancy R. Lee provides actionable advice for corporate executives and managers on how to integrate marketing and corporate social initiatives into a...

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The Secret of Teams Miller, Mark Berret-Koehler Publishers, Inc. , 2011 Teams

In The Secret of Teams, Mark Miller examines what makes high-performance teams so effective. This engaging business parable follows the continuing story of Debbie Brewster (the heroine from Miller’s...

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Great Leaders Grow Blanchard, Ken | Miller, Mark Berrett-Koehler Publishers, Inc. , 2012 Leadership, Personal Growth

In Great Leaders Grow, best-selling business author Ken Blanchard teams with Chick-fil-A vice president Mark Miller to guide executives on the path to becoming great leaders. The authors assert that...

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CEO Priorities Giarratana, Neil Career Press , 2011 Business Strategy, Leadership

In CEO Priorities, author Neil Giarratana addresses the most challenging issues facing chief executive officers in the twenty-first century. While being appointed a CEO offers limitless potential and...

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The Diversity Code Johnson, Michelle T. AMACOM , 2011 Diversity

In The Diversity Code, Michelle T. Johnson, the self-titled “Diversity Diva,” uses her experience as a lawyer and journalist to help people break “the diversity code” by looking at things differently....

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Good Company Bassi, Laurie | Frauenheim, Ed | McMurrer, Dan | Costello, Larry Berrett-Koehler Publishers, Inc. , 2011 Relationships, Social Responsibility, Teams

More and more consumers today want to do business with companies that treat employees, customers, and communities in a fair way. This movement is being driven by a variety of economic, social, and political forces. In...

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The 7 Hidden Reasons Employees Leave Branham, Leigh AMACOM , 2012 Leadership Development, Personal Growth

According to conventional wisdom, employee turnover is usually about pay and beyond the control of most companies. But in The 7 Hidden Reasons Employees Leave, human relations consultant Leigh Branham...

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Design like Apple Edson, John John Wiley & Sons, Inc. , 2012 Business Biographies, Marketing

In Design Like Apple, John Edson describes how companies can use design to gain a competitive advantage. Through an in-depth breakdown of Apple’s philosophies, practices, and inner workings, Edson...

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The Conversation Company Van Belleghem, Steven Kogan Page Ltd. , 2012 Customer Focus, Marketing

In The Conversation Company, Steven Van Belleghem contends that customers want to experience excellence in service and products, and they will only believe marketing messages if an entire company...

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