ORGANIZATIONAL behavior

ORGANIZATIONAL behavior

 
Corporate Lifecycles Adizes, Ichak Prentice Hall Press , 1989 Management

The interrelationship of flexibility and controllability are the causes of growth and aging. "Problems" arise from the relative deficiency in either flexibility or self-control. Management's function is to lead the...

 
 
The Art of the Leader Cohen, William A. Prentice Hall Press , 1990 Leadership, Management

Leadership can make the difference between success and failure. It entails acting through others to accomplish tasks, for there are many important goals that cannot be achieved without the help of others. However, you...

 
 
Street Smarts Franklin, William H. Georgia State University Press , 1990 Customer Focus, Entrepreneurship

The premature arrival of the future is a major problem for business managers. Most businesses are involved in what happened yesterday rather than in managing what will happen tomorrow. Today is all that you can control...

 
 
Managing on the Edge Pascale, Richard Tanner Simon & Schuster , 1990 Management

It has become fashionable to accept ideas without in-depth knowledge of their underlying foundation and without any long-term commitment. Organizations need to move from the current either/or mindset to an and also...

 
 
Delivering Quality Service Zeithaml, Valerie A. | Parasuraman, A. | Berry, Leonard L. The Free Press , 1990 Customer Focus, Marketing

From focus-group findings, common patterns offer valuable insights about how customers define and evaluate service quality. As perceived by customers, service quality can be defined as "the extent of discrepancy...

 
 
10 Steps to Successful Meetings ASTD Editors ASTD Editors ASTD Press , 2009 Management, Productivity

In 10 Steps to Successful Meetings, the American Society for Training and Development provides key information needed to develop and facilitate effective meetings. Conducting efficient meetings is an...

Audio summary available
 
 
The Distance Manager Fisher, Kimball | Fisher, Mareen Duncan McGraw-Hill , 2001 Leadership, Management, Technology

With an increasing number of employees working outside the central workplace, direct control over members of a project team is a thing of the past. In The Distance Manager, authors Kimball Fisher and...

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The Inspiring Leader Folkman,, Joseph R. | Edinger, Scott K. | Zenger, John H. McGraw-Hill , 2009 Communication, Leadership

In The Inspiring Leader, John H. Zenger, Joseph R. Folkman, and Scott K. Edinger explain how leaders can bring about extraordinary performance and move a group from ho-hum to gung-ho by breaking...

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HR Transformation Ulrich, Dave | Allen, Justin | Brockbank, Wayne | Younger, Jon | Nyman, Mark McGraw-Hill , 2009 Business Strategy, Human Resources

According to the authors of HR Transformation, “a true HR transformation is an integrated, aligned, innovative, and business-focused approach to redefining how HR work is done within an organization so...

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When Growth Stalls McKee, Steve John Wiley & Sons, Inc. , 2009 Business Strategy, Marketing

Almost every company in the world will eventually face a period of stalled growth. This phenomenon occurs in every industry, and affects businesses both large and small. Stalled growth affects well-managed companies,...

Audio summary available