ORGANIZATIONAL behavior
ORGANIZATIONAL behavior
Leaders are not born; they are developed. Furthermore, leadership is not a characteristic confined to business, but is a way of thinking and a way of living. In the thoroughly revised Leadership: The Inner Side...
Until very recently, companies thought of accidents as natural or normal. Natural disasters such as fires and floods have always existed and most companies know how to use risk management to protect themselves. But...
The Leadership Challenge, one of the best-selling leadership books of all time, is considered by many as the most trusted source on becoming a better leader. With this fourth edition, James M. Kouzes...
The organizational landscape has undergone so many transformations over the last decade that thousands of talented professionals who managed to thrive through all sorts of difficulty have suddenly found themselves the...
Organizations often struggle to build the leadership capacity necessary to thrive in an ever-changing global business environment. In fact, leadership development may be one of the biggest challenges facing businesses...
In the business world, it is sometimes easy to focus on the business of making money and lose sight of people, be they co-workers, clients, vendors, or customers. This is a mistake, according to Joe Takash, author of...
The old idea that innovation begins at the top of an organization is not conducive to managing a productive and successful company. Instead, leaders should be encouraging innovation in all layers of their organizations...
Fraud-an act of deception practiced in order to secure personal gain - has been a longstanding threat for business owners. Rapid advances in computers, however, have propelled the issue of computer fraud into the...
Customer service has a tremendous effect on customers’ attitudes toward a company, what they tell others about it, and whether they continue to patronize that company or go elsewhere. In his book Strategic...
Even though e-learning has become a widely accepted practice, many organizations do not invest enough time to fully realize its potential. Instead of sticking with outdated tactics, organizations should embrace...
