INDUSTRIAL management
INDUSTRIAL management
"Building the Bridge as You Walk on It" is Robert Quinn’s final book in the trilogy focusing on personal change and organizational leadership that began with "Deep Change" in 1996. In "Deep Change," Quinn teaches that...
In the past, there has been little real research to show that leadership development has resulted in positive, long-term success. Now studies are showing that leaders can change, but aren’t necessarily doing so....
In his first best seller, First, Break All the Rules, Buckingham, breaking with conventional wisdom, offered managers valuable guidelines on how to avoid the mistake of coercing their employees into overcoming their...
Each day in the business world, a corporate version of “survival of the fittest” unfolds in the form of power plays, turf battles, deceptions, and sabotages. As a result, individuals’ careers are thwarted and companies...
The great management principles developed by America’s leading companies have now been adopted around the world. When these principles are used to unify people and build morale, they create strong corporate values and...
Most leadership guides today select the traits and techniques of individual successful leaders and then present them as universal truths that can be passed on to others aspiring to leadership. In Measure...
Denove and Power discuss customer satisfaction from A to Z, and they provide good information about what makes a consumer satisfied. They back their conclusions with compelling research taken from decades of customer...
Will Your Next Mistake Be Fatal? concerns what author Robert E. Mittelstaedt, Jr. refers to as M3 - Managing Multiple Mistakes - and illustrates, using the experience of others, how to create an organization observant...
Is it possible for buyers and sellers to ever trust one another? The words “sales” or “salesperson” and “trust” are rarely used together. The reason that buyers do not trust sellers—or the sales process—is because they...
In Built to Change, Edward Lawler III and Christopher Worley address an important and ever-prevalent element of modern business that challenges organizations big and small, old and new. That immense issue is change,...
