BUSINESS planning

BUSINESS planning

 
Navigating the Badlands O'Hara-Devereaux, Mary John Wiley & Sons, Inc. , 2004 Global Business, Leadership, Management

Business forecaster and author Mary O’Hara-Devereaux borrows a metaphor from the old American West, “navigating the badlands,” to describe the journey that business and industry finds itself on in the current...

Audio summary available
 
 
Building the Bridge As You Walk On It Quinn, Robert E. John Wiley & Sons, Inc. , 2004 Change Management, Human Resources, Leadership, Personal Growth

"Building the Bridge as You Walk on It" is Robert Quinn’s final book in the trilogy focusing on personal change and organizational leadership that began with "Deep Change" in 1996. In "Deep Change," Quinn teaches that...

Audio summary available
 
 
Designing the Customer-Centric Organization Galbraith, Jay R. Jossey-Bass , 2005 Customer Focus, Leadership Development, Management, Productivity

Studies show that, because sales to existing customers are more profitable than sales to new customers, today’s businesses are recognizing that establishing long-term customer relationships is the best way to ensure...

Audio summary available
 
 
Billy, Alfred, and General Motors Johnson, Lydia Brown AMACOM , 2006 Business Biographies, Entrepreneurship, Major Works

In the 1950s, GM was a juggernaut, dominating every market it entered and influencing American manufacturing, marketing, and even society like no other company, before nor since. Now, as the company approaches its...

Audio summary available
 
 
The Innovation Killer Barton Rabe, Cynthia AMACOM , 2006 Innovation

Forget conventional wisdom. Forget the thought that the more you know, the better off you’ll be. Forget the idea that knowledge and expertise are the only true routes to success and innovation in business. Education...

Audio summary available
 
 
The Triple Bottom Line Savitz, Andrew W. | Karl, Weber John Wiley & Sons, Inc. , 2006 Economics & Finance, Leadership, Management, Social Responsibility

In The Triple Bottom Line, authors Andrew Savitz and Karl Weber look at how businesses can prosper financially while protecting and renewing the social, environmental, and economic resources they need—...

Audio summary available
 
 
Smarts Martin, Chuck | Dawson, Peg | Guare, Richard AMACOM , 2007 Personal Growth

Why do certain tasks seem easier for some people than for others? Why do some individuals excel in one job and flounder in another? Why are personal weaknesses relatively stable and difficult to change?

In...

Audio summary available
 
 
A Manager's Guide to Improving Workplace Performance Chevalier, Roger AMACOM , 2007 Human Resources, Management

At one time or another, most managers have experienced dissatisfaction with their employees' performance. Despite the strong temptation to fall prey to the assumption that poor performance is a result of unchangeable...

Audio summary available
 
 
I Didn't See it Coming Widmann, Nancy C. | Eisenman, Elaine J. | Kopelan, Amy Dorn John Wiley & Sons, Inc. , 2007 Change Management, Human Resources, Personal Growth

The organizational landscape has undergone so many transformations over the last decade that thousands of talented professionals who managed to thrive through all sorts of difficulty have suddenly found themselves the...

Audio summary available
 
 
Five Key Principles of Corporate Performance Management Paladino, Bob John Wiley & Sons, Inc. , 2007 Management

A new role, that of the corporate performance management (CPM) executive, is rapidly emerging in companies, government agencies, and nonprofit organizations as a means to ensure effective and efficient alignment of...

Audio summary available