RETAIL industry -- Management

RETAIL industry -- Management

 
The New Rules of Retail Lewis, Robin | Dart, Michael Palgrave Macmillan , 2010 Business Strategy, Customer Focus

In The New Rules of Retail, Robin Lewis and Michael Dart examine the changes in the consumer and retail industry since the 1800s. To understand the patterns of these changes over the past few decades, the authors bring...

Audio summary available
 
 
Branded! Brennan, Bernie | Schafer, Lori John Wiley & Sons, Inc. , 2010 Marketing, Technology

Customers have become technology savvy—blogging about products, instantly comparing prices, becoming fans on Facebook, and posting videos on YouTube. Retailers need to listen to what is being said about their products...

Audio summary available