COMMUNICATION styles

COMMUNICATION styles

 
Conversations for Change Hayashi, Shawn Kent McGraw-Hill , 2011 Change Management, Communication

Meaningful conversation is a learned skill, writes Shawn Kent Hayashi in Conversations for Change. As a consultant, Hayashi has spent more than 20 years coaching people to improve their conversation...

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What Your Body Says (and how to master the message) Sayler, Sharon John Wiley & Sons, Inc. , 2010 Communication

In What Your Body Says (and how to master the message), Sharon Sayler explains how nonverbal signs are a very influential part of communication, sometimes even more so than the verbal part of the...

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Conflict 101 Shearouse, Susan H. AMACOM , 2011 Communication, Relationships

In Conflict 101, Susan H. Shearouse helps managers better understand workplace conflict and how to respond to it. In every workplace, it is inevitable that people will clash at some point, and what...

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The One Minute Negotiator Hutson, Don | Lucas, George Berrett-Koehler Publishers, Inc. , 2010 Communication, Relationships

In The One Minute Negotiator, Don Hutson and George Lucas show that most people avoid negotiating in both work and everyday life because conflict makes them uncomfortable, nervous, and...

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