ORGANIZATIONAL change
ORGANIZATIONAL change
Today’s workforce is more diverse than ever, and in order to succeed, savvy businesses are looking to the emerging world of social media to help employees build relationships and solve problems together. In ...
In Beyond Performance, Scott Keller and Colin Price strive to offer an explanation for why so few companies that achieve excellence are able to maintain it. They make their case with extensive research...
A useful blend of theory, practice, and common sense that provides innovative solutions for "riding" change. Kissler presents a "blueprint," showing the major variables that need to be considered, as well as a "roadmap...
In Lead with Your Customer, Mark David Jones and J. Jeff Kober offer the World-Class Excellence Model as a means to integrate a dual approach of engaging employees internally and customers externally...
Ask employees at any company and you will find a vast majority of them have worked with a “toxic” employee. They go by many names: control freaks, narcissists, manipulators, bullies, or humiliators, but the result of...
In Built to Change, Edward Lawler III and Christopher Worley address an important and ever-prevalent element of modern business that challenges organizations big and small, old and new. That immense issue is change,...
After years of success, McDonald’s suffered a slow decline, falling out of favor with consumers. This can largely be attributed to the fact the brand did not focus on enduring profitable growth. McDonald’s created a...
When Arthur C. Martinez was asked to take control of Sears in 1992, he found a company in disarray, despite its illustrious history and venerable name. Sales were down, morale was low, operating costs were exorbitant,...
In Predictable Success, Les McKeown explains that any business, any organization—any group of any sort—that grows and reaches for success is going to go through certain steps and will have to endure...
In The Secret of Teams, Mark Miller examines what makes high-performance teams so effective. This engaging business parable follows the continuing story of Debbie Brewster (the heroine from Miller’s...
