Who Kidnapped Excellence?

Who Kidnapped Excellence?

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Paul, Henry | Britt, John | Jent, Ed Berrett-Koehler Publishers, Inc., 2014 Audio summary available
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IN THIS SUMMARY

Most companies want excellence to be an integral part of their company cultures, but how people perceive excellence at the outset of a new job or company initiative can subtly degrade over time. Both at work and in their personal lives, people gradually set the bar for themselves and others lower and lower until average performance is deemed to be sufficient. In Who Kidnapped Excellence? Harry Paul, John Britt, and Ed Jent use a parable to highlight five core areas people should focus on to achieve excellence in all aspects of their lives. The story revolves around Gorman-Scott Inc., a company whose employee, Excellence, has been kidnapped and replaced by the cleverly disguised Average. Leadership does not recognize that Excellence is missing until a ransom note is left one day. Excellence’s team—Passion, Competency, Flexibility, Communication, and Ownership—must ward off Average’s team to bring Excellence back.