What America Does Right
IN THIS SUMMARY
A manager’s job is to lead and recognize that the needs of the business and the needs of the employee are inextricably linked. Individuals have an intrinsic need to feel in control, to believe in the value of one’s work, to be challenged, to engage in lifelong learning, and to be recognized for one’s achievements. This work also makes a strong, credible case for using organizational arrangements to affect long-term business success. What America Does Right profiles successful organizations and how their efforts have resulted in a real competitive advantage.