IN THIS SUMMARY
The media, corporate literature, and seminars all encourage businesses to recruit and manage employees based on their generations. In fact, vast literature is dedicated to the latest generation to enter the workforce, the millennials, who are described in terms such as needy, impatient, entitled, and socially conscious. In Unfairly Labeled, Jessica Kriegel exposes the misleading research behind the latest generational management trends, which instruct managers to categorize, recruit, and work with employees based on generational stereotypes. She asserts that most of these trends are ill-advised and can cost businesses talented employees. Kriegel provides organizations with a roadmap to understanding and managing people based on their individual traits.