IN THIS SUMMARY
The single most important driver of organizational performance and individual managerial success is talent. The ability to hire the best is what distinguishes premier companies from mediocre firms and successful careers from merely ordinary ones. Unfortunately, however, most organizations and managers can’t seem to overcome the many obstacles involved in gaining and holding A talent. Topgrading is a detailed how-to manual for packing one’s team with A players (the top 10 percent of talent available at all salary levels), clearing out the Cs, and using expert coaching techniques to turn B players into As. The insights and advice provided are based on more than 4,000 career case studies and includes step-by-step guidelines on the Chronological In-Depth Structured Interview Guide, the most important assessment tool in the Topgrading process.