Monthly Top Summaries

Monthly Top Summaries

 
What Customers Crave Webb, Nicholas J. AMACOM , 2017 Customer Focus

Merely advertising a product according to demographics is no longer enough to attract and retain customers. In order to keep customers and turn them into online advocates, a company must provide them with personalized...

Audio summary available
 
 
Work Happy Geisler, Jill Hachette Book Group , 2012 Leadership Development

Most managers do not have the benefit of specialized training when they are promoted into their first leadership roles. High performers are often tapped to head their teams, but what makes people good at their jobs is...

Audio summary available
 
 
Roadside MBA Mazzeo, Michael | Oyer, Paul | Schaefer, Scott Hachette Book Group , 2014 Business Strategy

Small businesses across America have unlocked the secret for staying profitable. In Roadside MBA, Michael Mazzeo, Paul Oyer, and Scott Schaefer combine a series of road trips with an analysis of the...

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You Are What You Believe Smith, Hyrum W. Berrett-Koehler Publishers, Inc. , 2016 Personal Growth

Companies waste millions of dollars on behavior-based training programs that fail to deliver long-term results. Individuals embark on self-improvement initiatives, then revert to previous self-destructive patterns. Why...

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Humility Is the New Smart Hess, Edward D. | Ludwig, Katherine Berrett-Koehler Publishers, Inc. , 2017 Personal Growth

The rapid pace of technological change is precipitating a disruptive Smart Machine Age that will dramatically change the organizational landscape. In Humility Is the New Smart, Edward D. Hess and...

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20 Minute Manager: Delegating Work Harvard Business Review Press Harvard Business School Publishing Corporation , 2014 Management

Delegating work to others offers positive benefits for leaders, direct reports, and organizations alike. In 20 Minute Manager: Delegating Work, Harvard Business Review Press explores the positive...

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Heart and Sell Levitin, Shari The Career Press, Inc. , 2017 Marketing

In Heart and Sell, Shari Levitin provides a blueprint for both new and seasoned salespeople for fostering meaningful interactions with prospective customers that translate into sales. Levitin believes...

 
 
Mobilized Moatti, SC Berrett-Koehler Publishers, Inc. , 2016 Business Strategy

In Mobilized, SC Moatti outlines the path of mobile products from their inception in the early 2000s to now. Her journey to understand how companies harnessed success in the mobile age began with a...

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How Performance Management Is Killing Performance–and What to Do About It Chandler, M. Tamra Berrett-Koehler Publishers, Inc. , 2016 Management

Many organizations today struggle with performance management. Both employees and managers dread the routine of annual reviews. At the same time, accountability is recognized as important and necessary. In How...

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Personal Success Tracy, Brian AMACOM , 2016 Personal Growth

In Personal Success, motivational speaker Brian Tracy argues that some professionals achieve more success and wealth than others because they have a winning edge. A winning edge can be defined as being...