Monthly Top Summaries

Monthly Top Summaries

 
The Ideal Team Player Lencioni, Patrick John Wiley & Sons, Inc. , 2016 Teams

Burned out by life as a Silicon Valley executive, Jeff Shanley happily downshifted into working at his family’s construction company. Soon after arriving, however, he faced having to build a culture of teamwork to lead...

Audio summary available
 
 
Smart Collaboration Gardner, Heidi K. Harvard Business School Publishing Corporation , 2016 Business Strategy

In Smart Collaboration, Heidi K. Gardner teaches leaders how to foster the kind of collaboration that will deliver higher margins, enhance customer loyalty, attract and retain top talent, and attain an...

Audio summary available
 
 
The Influence Effect Heath, Kathryn | Flynn, Jill | Holt, Mary Davis | Faison, Diana Berrett-Koehler Publishers, Inc. , 2017 Leadership Development

Although women make up 52 percent of the professional workforce, they account for just 4 percent of CEOs in the United States. In The Influence Effect, Kathryn Heath, Jill Flynn, Mary Davis Holt, and...

Audio summary available
 
 
Dealing with Difficult Customers Fleming, Noah | Veltman, Shawn The Career Press, Inc. , 2018 Customer Focus

We all have to deal with difficult customers in some stage of our careers, and doing so effectively has become even more critical in today’s digital world. In Dealing with Difficult Customers, customer...

 
 
Why Winners Win Pittard, Gary John Wiley and Sons Australia, Inc. , 2016 Personal Growth

In Why Winners Win, Gary Pittard aims to help readers identify their opportunities for success and how they can achieve greatness. Pittard shares information he documented and analyzed through coaching...

Audio summary available
 
 
Ask Outrageously! Swindling, Linda Byars Berrett-Koehler Publishers, Inc. , 2017 Communication

In Ask Outrageously!, Linda Byars Swindling argues that fear often stops people from asking for what they truly want. However, this type of fear is usually unfounded; what’s likely getting in the way...

Audio summary available
 
 
Killing Marketing Pulizzi, Joe | Rose, Robert McGraw-Hill Education , 2018 Marketing

Killing Marketing by Joe Pulizzi and Robert Rose explores the shift from product-centric to customer-centric marketing and reveals how companies can evolve with this shift by behaving like media...

Audio summary available
 
 
Creating Great Choices Riel, Jennifer | Martin, Roger L. Harvard Business School Publishing Corporation , 2017 Leadership

Many of our most challenging situations require us to choose between two imperfect solutions. Often, our choices are limiting, and we feel as though we must accept trade-offs to arrive at a resolution. In ...

Audio summary available
 
 
HBR Guide to Performance Management Harvard Business Review Press Harvard Business School Publishing Corporation , 2017 Management

Simply put, the role of a manager is to ensure that his or her team achieves results. However, traditional practices like annual reviews are no longer considered the most effective way to manage employees’ performances...

Audio summary available
 
 
Overcoming Bias Jana, Tiffany | Freeman, Matthew Berrett-Koehler Publishers, Inc. , 2016 Diversity

Bias is a preference for one thing over another. It is also a survival instinct that helps us make quick decisions in a world where we are forced to make thousands of choices each day. However, unconscious assumptions...

Audio summary available