Telecommuting

Telecommuting

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Kugelmass, Joel The Free Press, 1995
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IN THIS SUMMARY

The experiences of many public and private organizations throughout the U.S., Canada, Europe, and Japan have shown that flexible work is an effective management strategy for organizations in every sector. Joel Kugelmass confronts the misconceptions managers and corporations have about telecommuting. He identifies a myriad of advantages of staff working primarily from home. Studies have shown the per-employee costs are low and the returns are substantial in the areas of improved productivity, improved recruitment, more efficient use of space, and better coverage for customer service functions. The book not only highlights benefits but it also focuses on the negative aspects for the human resource departments, managers, supervisors and employees.