Talking to Crazy

Talking to Crazy

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Goulston, Mark AMACOM, 2016 Audio summary available
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IN THIS SUMMARY

When someone is being irrational, we typically either ignore them or try to argue or reason with them. None of these techniques are effective, and often they make the situation worse. The key to effectively dealing with irrational people is understanding why they are irrational and using that information to bring them back to “sanity.” In Talking to Crazy, psychiatrist Mark Goulston explains the importance of leaning into people’s irrational behavior and provides 14 techniques along with additional insights that can help you more effectively manage the irrational people in your life.