The Stay Interview

The Stay Interview

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Finnegan, Richard P. AMACOM, 2015 Audio summary available
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IN THIS SUMMARY

Engagement levels among U.S. employees present an area of critical concern for employers. Each year an increasing number of workers voluntarily quit their jobs. The loss of a key employee can throw a wrench into even the most profitable company or organization. In The Stay Interview, Richard P. Finnegan emphasizes that learning to understand employee needs and motivations is the best way to increase retention rates. Stay interviews provide a direct and highly efficient means to engage employees at a level of intimate honesty that promotes worker retention. By using probes and effective listening, managers extend their own level of competency by ensuring that departments remain staffed by the best available workers.