The Skilled Negotiator
IN THIS SUMMARY
Regardless of job or profession, eventually, everyone has to negotiate - something. Although expertise in negotiation requires observation and a trial-and-error approach, in The Skilled Negotiator, Kathleen Kelly Reardon describes how to develop both the language and the strategy planning skills that enhance negotiation and that increase the likelihood of success.
Reardon shows readers how to identify their negotiation style, and how to recognize its limitations. She teaches process, while persuading successfully, whether one-on-one or in a group situation. The author also highlights one of the most important aspects of developing successful negotiation skills, which is the ability to recognize the "choice points" that occur during negotiation.
Negotiation is undoubtedly, one of the most complex forms of human communication. And for those who want to become expert negotiators, learning should never stop.