The Six Disciplines of Breakthrough Learning
IN THIS SUMMARY
Training and development is often viewed as expendable, a department that is nice to have when times are good, but one that organizations can do without when times are bad. This line of reasoning exists because many executives and managers do not see training and development as contributing directly to the bottom line.
The Six Disciplines of Breakthrough Learning will help executives and managers make the connection to business results, and provide practitioners a guide for designing and running a world-class training and development department that will contribute to the bottom line. It should be required reading for anyone who is building or re-building their training program.
Delivering high quality, well attended training sessions is not enough to be considered a successful learning and development department. Wick, Pollock, Jefferson, and Flanagan believe there are six key disciplines to setting up an effective program. They are - defining the outcomes in business results; designing the complete experience; delivering for application; driving follow-through; deploying active support; and documenting results.