Shortcuts for Smart Managers

Being a manager is never easy. Not only are managers responsible for every decision they make, they are also responsible for everything their people do. They are expected to support, encourage, motivate, and to model and demonstrate good practice day after day. And, they do not have the safety net of sharing responsibility with the team, because they are the team leaders. Shortcuts offers practical advice on 30 essential management issues, including appraisal, budgets, coaching, decision making, goal setting, meeting planning, mentoring, project planning, quality, training, etc. Designed to be used as an interactive workbook for real people who happen to be managers, it provides brief, straightforward explanations; step-by-step instructions; key questions and answers; reminders of things to do, ask, and remember; Action Checklists; and Organizer Sheets.