Rethinking Retention in Good Times and Bad
IN THIS SUMMARY
Studies indicate that employee turnover costs anywhere from 12 to 40 percent of a company’s pretax income, making turnover a critical issue for executives in all industries. Turnover is especially important in poor economies, since those who voluntarily leave their jobs are likely to be top performers. In Rethinking Retention in Good Times and Bad, author Richard Finnegan presents a practical new model that can help businesses of all kinds hold onto their best workers.