The Profit of Kindness

The Profit of Kindness

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Lublin, Jill The Career Press, Inc., 2017
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IN THIS SUMMARY

In The Profit of Kindness, Jill Lublin asserts that the same characteristics that help define a moral and decent person can lead to success in business. Conversely, people and corporations that follow hostile, aggressive, winner-take-all philosophies end up creating cultures of anger, resentment, and ill will that undermine their businesses’ performances. Business professionals can see a return on kindness (ROK) by following seven Pathways to Profit: connection, gratitude, patience, flexibility, generosity, compassion, and positivity.