The Power of Understanding People

The Power of Understanding People

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Mitchell, Dave John Wiley & Sons, Inc., 2014 Audio summary available
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IN THIS SUMMARY

While healthy, communicative relationships are the key to personal and professional success, few people know how to build them. In The Power of Understanding People, Dave Mitchell proposes that the secret to forging long-lasting relationships is the ability to understand and fulfill the intrinsic needs of others. Mitchell demonstrates that people can be understood through their interactive styles. He provides readers a detailed guide to successfully working with each of the four main interactive styles to achieve increased sales, customer satisfaction, and enduring friendships.