The Other Kind of Smart
IN THIS SUMMARY
In his book The Other Kind of Smart, Harvey Deutschendorf shows that emotional intelligence can be more important than general intelligence when determining an individual’s personal and professional success. Business leaders know that employees with EI and good people skills are going to be successful, motivated, and help increase a company’s bottom line. Deutschendorf outlines techniques that can be used to increase individuals’ emotional intelligence, which will help them establish emotional self awareness, develop self-regard, practice assertiveness, learn empathy, build healthy relationships, expand social responsibility, increase flexibility, improve problem solving skills, and gain impulse control.