Operational Empowerment

Operational Empowerment

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Casemore, Shawn McGraw-Hill Education, 2016 Audio summary available
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In Operational Empowerment, Shawn Casemore argues that employee empowerment is the wave of the future. It produces employee engagement, productivity, innovation, and, ultimately, business success. A strong business comprising empowered employees maintains a clear vision that is understood and supported by all workers. Managers support rather than manage the employees, and multilevel, cross-functional collaboration is standard operating procedure. Leaders welcome ideas from internal and external sources, and are willing to test the most promising. They ensure that employees have the right tools and resources for their jobs, and entrust those closest to the work to implement improvements. Because the next two generations of employees expect--even demand--empowerment, a business should waste no time in introducing it.