No Thanks, I'm Just Looking
IN THIS SUMMARY
Customers face similar product choices in just about every store they visit. In this competitive environment, the key to moving merchandise is the sales force. The connection that a salesperson establishes with a customer can create a powerful and profitable difference. In No Thanks, I’m Just Looking by Harry Friedman, those who sell for a living will learn how to give their career a boost with a system of easy-to-learn, practical steps. Included in this book are proven selling techniques and tips that will help any sales person, regardless of experience, learn how to get past customers’ defensive shields and determine how to present merchandise with the eloquence and emotion that moves a customer from just looking to buying.