New Titles
New Titles
It has always been important for leaders to be able to relate to people with diverse backgrounds, cultures, and beliefs. But in today’s world this ability may be the single most critical key to success. ...
In Wired and Dangerous, Chip R. Bell and John R. Patterson assert that customer service is in a transition phase between the age of technology and the age of the customer. Today’s customers are...
Identity Economics by George Akerlof and Rachel Kranton discusses a new way to understand people’s decisions—at work, at school, and at home. The book brings identity and related norms to...
In Idea Stormers, Bryan W. Mattimore provides techniques to channel the creative thinking of groups to find solutions to business challenges. Mattimore, an innovation consultant, has decades of...
People tend to do business with people they trust. The same principle can be applied to a job search—people stay connected to the people they trust, and they recommend these people to others who can use their...
In Think Like a Marketer, author Lauron Sonnier motivates businesses to stand out from the crowd and competition by demonstrating that marketing does not have to be complicated, it just has to...
In Getting Green Done, Auden Schendler goes beyond the typical treatise that substantiates the climate change crisis and the need for immediate action. He draws on personal experience to define...
Despite significant strides toward gender equality in recent years, women still face unique challenges in the workplace. They are expected to play by different rules and meet different expectations than men....
Journalists and politicians alike seem to have pinned their hopes for the spread of democracy on the Internet and social media. In contrast, in The Net Delusion, Evgeny Morozov points out that...
In Strategic IQ, author John Wells issues a wake-up call to all companies—big and small, new or established, successful or floundering—about why businesses fail and what they must do to...
