New Titles

New Titles

 
What Great Service Leaders Know & Do Heskett, James L. | Sasser, Jr., W. Earl | Schlesinger, Leonard A. Berrett-Koehler Publishers, Inc. , 2015 Customer Focus, Leadership

In What Great Service Leaders Know & Do, James L. Heskett, W. Earl Sasser Jr., and Leonard A. Schlesinger leverage their extensive research and personal experience at...

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HBR Guide to Leading Teams Shapiro, Mary Harvard Business School Publishing Corporation , 2015 Teams

HBR Guide to Leading Teams by Mary Shapiro is a handbook designed to help leaders get better results from their teams. The book covers the team-building process from beginning to end, including insight...

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The Reconnected Leader Pickavance, Norman Kogan Page Limited , 2015 Leadership

In The Reconnected Leader, Norman Pickavance examines the instability of the business world caused by the lack of trust that exists between business and society. He...

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The Elephant in the Boardroom Papke, Edgar The Career Press, Inc. , 2016 Leadership

In The Elephant in the Boardroom, award-winning speaker and author Edgar Papke explores the relationship between conflict and leadership. He explains that conflict is...

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HBR Guide to Building Your Business Case Sheen,, Raymond | Gallo, Amy Harvard Business School Publishing Corporation , 2015 Business Strategy, Communication

Presenting a business case successfully is key to showcasing an important idea. Whatever the idea, it needs to be pitched with thoughtfulness, talent, and persuasion. In HBR Guide to...

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Stronger Everly Jr., George S. | Strouse, Douglas A. | McCormack, Dennis K. AMACOM , 2015 Personal Growth

In Stronger, George S. Everly Jr., Douglas A. Strouse, and Dennis K. McCormack discuss people's ability to overcome adversity and develop resiliency. They focus on five core...

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Customer-Centric Marketing Richardson, Neil | James, Jon | Kelley, Neil Kogan Page Limited , 2015 Customer Focus, Marketing

In Customer-Centric Marketing, Neil Richardson, Jon James, and Neil Kelley use case studies in connection with marketing tools and theories to provide a step-by-step...

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Presentation Advantage Kogon, Kory | England, Dr. Breck | Schmidt, Julie BenBella Books, Inc. , 2015 Communication

Presentation Advantage by Kory Kogon, Dr. Breck England, and Julie Schmidt provides individuals with detailed, practical guidelines for creating successful presentations....

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Confronting Capitalism Kotler, Philip AMACOM , 2015 Economics & Finance

Philip Kotler, a classically trained economist and marketing expert, believes capitalism is the best economic system available to societies, but he thinks it could be better. In ...

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Return on Character Kiel, Fred Harvard Business School Publishing Corporation , 2015 Leadership, Relationships

In Return on Character, Fred Kiel provides evidence that the character of leaders has a direct impact on the success of their organizations. Between 2006 and 2013, Kiel...

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