New Titles

New Titles

 
Driven to Delight Michelli, Joseph A. McGraw-Hill Education , 2016 Customer Focus

Knowing that it was impossible to sustain a brand solely on product satisfaction alone, Mercedes-Benz USA (MBUSA) has undergone a massive cultural overhaul to ensure that its customer service was...

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Workplace Poker Rust, Dan HarperCollins Publishers , 2016 Relationships

Workplace Poker by Dan Rust provides a toolkit for successfully playing the political game in the workplace. Rust demonstrates how to apply effective, proven strategies to...

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Mastering Fear Maurer, Robert | Gifford, Michelle Career Press , 2016 Personal Growth

For many people, success in work, health, or relationships remains an elusive if not impossible goal. For others, they achieve success only to later sabotage their accomplishments. In ...

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What You Really Need to Lead Steven Kaplan, Robert Harvard Business Review Publishing Corporation , 2015 Leadership

In What You Really Need to Lead, Robert Steven Kaplan explains that leadership is a lifelong process, and individuals must continuously develop the convictions and actions that will hone their...

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An Everyone Culture Kegan, Robert | Laskow Lahey, Lisa Harvard Business School Publishing Corporation , 2016 Leadership Development

In  An Everyone Culture, Robert Kegan and Lisa Laskow Lahey use their studies of Deliberately Developmental Organizations (DDOs) to show leaders how to successfully incorporate DDO...

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The McKinsey Edge Hattori, Shu McGraw-Hill Education , 2016 Business Biographies, Leadership

Formerly an engagement manager at McKinsey & Company, Shu Hattori studied the habits and performance of leaders he worked with while at the firm, seeking insight into what led to their...

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A Giant Reborn Van Overtveldt, Johan Adapted by permission of Agate , 2015 Economics & Finance

A Giant Reborn is Belgian economist Johan Van Overtveldt's vigorous rejection that the American political and economic heyday has ended. The United States is poised to...

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The 4 Lenses of Innovation Gibson, Rowan John Wiley & Sons, Inc. , 2015 Innovation

In The Four Lenses of Innovation, Rowan Gibson demonstrates that, contrary to popular belief, "big ideas" can be produced systemically. By examining the creative processes...

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The Confidence Effect Killelea, Grace AMACOM , 2016 Personal Growth

Women looking to succeed in the workplace often blame themselves for falling short. However, to truly realize their leadership potential, women must learn to balance competence with confidence....

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HBR’s 10 Must Reads 2016 Review Editors, Harvard Business Harvard Business School Publishing Corporation , 2016 Major Works

In HBR’s 10 Must Reads 2016, Harvard Business Review provides a collection of the best management ideas, practices, and insights from the past year. The book covers a diverse range of topics, including...

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