New Titles
New Titles
Stories about corporations in crisis and seismic meltdowns of corporate leaders are not new. Toxic or dysfunctional leaders are often at the center of corporate controversy and are frequently viewed as the sole villain...
The Industrial Age is coming to an end, and business leaders across the globe are beginning to understand the need for revolutionary changes that will create a regenerative world. In The Necessary Revolution...
In World Class Diversity Management, R. Roosevelt Thomas, Jr. draws from his twenty-five year career in diversity work, interactions with senior-level executives, and personal observations and...
Even though vulnerability is key to building deep and lasting relationships, it is not usually associated with success in business. Professionals who understand the true value of vulnerability, however, are better...
For people who long to be independent in their work and to make the most of their time, independent consulting may be the ideal. An Insider’s Guide to Building a Successful Consulting Practice by Bruce...
In What’s the Secret?, businessman and customer service consultant John R. DiJulius III reveals the success of his and other companies using Secret Service, hidden systems that use customer...
Every day, everyone, everywhere, sells something, be it a product, a service, or an idea. Not only does an individual’s ability to sell help them to achieve substantial income, it can also provide them with lifelong...
The key to a successful business is customer loyalty. Building enduring business relationships is a timeless strategy that transcends factors that are out of a service organization’s control, including technological...
Many individuals feel that they just do not fit in at their workplace. This may be because of their personality, their appearance, or the way they think. In Outsiders on the Inside, David Couper...
In Helping, Edgar H. Schein draws not only on his career expertise but from personal life experiences to establish a “general theory of helping” that holds true no matter what the social dynamics of...
