New Titles
New Titles
In an outgoing, Type-A business culture, the introvert may feel excluded, overlooked, and misunderstood. Reticence can be mistaken for reluctance, arrogance, or even lack of intelligence. These impressions can result...
Too often salespeople get mired in the details of a deal and the product they are touting and forget to focus on the key component of a transaction—the customer. In How to Sell Anything to Anyone Anytime...
In Getting Change Right, author Seth Kahan demonstrates to leaders and managers that the way to successful, authentic change is through engagement—connecting with people, listening to their ideas, and...
Today’s workforce is more diverse than ever, and in order to succeed, savvy businesses are looking to the emerging world of social media to help employees build relationships and solve problems together. In ...
Customer decisions are based on more than price or product; they are founded on every detail of the purchasing experience, including the salesperson, the message, the interaction, and the website. When these factors...
Within the past 10 years, China has evolved from a third world country into one of the most economically powerful countries in the world, second only to the United States. With China’s government-backed development of...
Leaders are subjected to intense pressure and stress that they must effectively deal with in order to keep employees and themselves highly motivated and avoid burn out. Thrive on Pressure explores the...
In 50 Top Tools for Coaching, Gillian Jones and Ro Gorell provide readers with tools and techniques for establishing, developing, and sustaining coaching relationships in the workplace. By...
In any business, hiring and retaining the best employees is the key to long-term success. Often, hiring the wrong people can waste money, hurt morale, and undermine competitiveness. Taking into account recruiting costs...
In March 2009, 13 executives of the most powerful financial institutions in America met with the president at the White House at the height of a profound financial crisis which threatened the very existence of the...
