New Titles

New Titles

 
9 Things Successful People Do Differently Halvorson, Heidi Grant Harvard Business School Publishing Corporation , 2011 Personal Growth

The hallmark of success is reaching one’s personal and professional goals. Yet, what makes some people more successful than others is often unclear. In 9 Things Successful People Do Differently, Heidi...

Audio summary available
 
 
99 to 1 Collins, Chuck Berrett-Koehler Publishers, Inc. , 2012 Economics & Finance

In 99 to 1, Chuck Collins describes how tax laws, government policies, and political infrastructure are designed to benefit the richest 1 percent of the U.S. population, often at the expense of the...

Audio summary available
 
 
@YourService Eliason, Frank John Wiley & Sons, Inc. , 2012 Customer Focus, Marketing

Historically, companies could control their image and sell their goods and services through traditional marketing. However, thanks to the advent of the Internet and social media, hyperconnected Customers are the main...

Audio summary available
 
 
A Better Idea Petersen, Donald E. | Hillkirk, John Houghton Mifflin Company , 1992 Business Biographies, Human Resources, Management

Many American companies are in trouble because they have traditionally used top-down management that leaves little room for the average individual to be creative. As a result, corporate leadership cannot take advantage...

 
 
A Complaint Is a Gift Barlow, Janelle | Moller, Claus Berrett-Koehler Publishers , 2008 Customer Focus

In A Complaint Is a Gift, Janelle Barlow and Claus Møller present the right way to handle complaints while retaining customer loyalty and trust. Regardless of industry, the truth for all businesses is...

 
 
A Future Perfect Micklethwait, John Times Books , 2000 Economics & Finance, Global Business, Management, Productivity

Without a doubt, globalization-the integration of the world economy-has become the most important economic, political, and cultural phenomenon of the times, reshaping business, transforming the lives of individuals,...

 
 
A Great Place to Work. Levering, Robert Random House , 1989 Human Resources, Personal Growth

Satisfied employees generally begin a description of their workplace by mentioning its unique or attractive benefits. Quickly, however, their comments turn to descriptions of the atmosphere, or feel, of the work...

 
 
A Journey Into the Heroic Environment Lebow, Rob Select Books , 2004 Diversity, Human Resources, Leadership, Management, Personal Growth

In A Journey into the Heroic Environment, Lebow contends that, the secret to job satisfaction is the way an individual treats others and how that conduct causes others to treat the individual. Over the...

 
 
A Leader's Legacy Kouzes, James M. | Posner, Barry Z. Jossey-Bass , 2006 Leadership, Personal Growth

Kouzes and Posner's The Leadership Challenge was first published in 1987, and revised in 1996 and 2002, to become one of the bestselling leadership books of all time. Although each revision was offered to address the...

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A Little Book of Listening Skills for the Workplace Brady, Mark Mark Brady, Piaeia Press , 2006 Productivity, Relationships

Listening, being one of the most important things in business, helps create good relations with people. It is a creative act that improves as it is...

 
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