New Titles
New Titles
Most people equate the name Warren Buffett with canny investing, enormous amounts of money, and a generous, philanthropic spirit. In The Snowball, Alice Schroeder provides readers with a detailed and...
In today’s fast-moving economy, successful companies often have to change course in order to keep up with the shifting demands of the market – essentially, they have to “reposition” themselves in the mind of the...
After taking part in an exceptional business team early in his career, Keith Ferrazzi realized the “incredible power of having a team of people guide me, encourage me, help me to be open and candid, hold me accountable...
In Becoming a Category of One, Joe Calloway states that a company must strive not to become a leader in a category, but to create a new category altogether and be the only company in it. In order to accomplish this, a...
Job satisfaction may include a paycheck, benefits, and vacation time, but career contentment is harder to define—it cannot be measured in physical terms because people have their own ideas about what it takes to be...
The word salesperson can have ugly connotations; it often reminds customers of disengaged product-pushers who sell without passion or purpose. If a salesperson can transcend that image, however, and help his customers...
In Standing in the Fire, Larry Dressler compares leading a combustible meeting with fighting a brush fire. When not tended to properly, a fire can cause suffering, proliferation, and destruction....
“Good” is the new Great. Profit alone is not enough in a world where people prioritize social values and seriously consider the impact organizations have on individuals, communities, and the planet as a whole. A...
Customer service is based on a trusting relationship between customer and business. Clients come to customer service representatives with a need. Great service staff will be able to deal with these needs no matter how...
Little by little, scholars and business practitioners have begun to recognize the significance of followers in organizations. Inspired by a groundbreaking conference held in 2006 called “Rethinking Followership,”...
