New Titles
New Titles
In Reviving Work Ethic, Eric Chester takes the position that the decline of work ethic is a problem that affects all Western nations, as well as a growing number of Eastern ones. He says that while it...
At one time or another, most managers have experienced dissatisfaction with their employees' performance. Despite the strong temptation to fall prey to the assumption that poor performance is a result of unchangeable...
Despite business management’s best efforts, quality improvement cannot be achieved through piecemeal changes or the efforts of a single, specialized department alone. According to quality expert Subir Chowdhury, true...
It will not come as news to most Americans that the United States health care system is in critical condition. Each year, fewer people can afford to pay for medical care and fewer businesses can afford to provide...
In the age of consumerism in healthcare, hospitals must reexamine their traditional practices and provide greater sensitivity and responsiveness to patient preferences. In Reinventing the Patient Experience...
Today, managers are inundated with information, advice, and various methods for success. It is easier than ever to fall off course, listen to bad information, and fail to become a successful manager. In 6...
In the education community, a useful body of research evidence related to training development and delivery has emerged only in the last 20 years. With that evidence, training practitioners now have a better idea of...
Successful change leadership is an often overlooked developmental skill in our global age where uncertainty, a hastened pace, and intensified competition have become the norm. Yet understanding and managing...
In The Employee Engagement Mindset, Timothy R. Clark reveals that the business world has been focusing on only the organization’s role in driving employee engagement, while ignoring the other...
Every executive has wished for more hours in a day in order to meet all of his or her business goals. John K. Clemens and Scott Dalrymple suggest that more hours are not necessarily the best answer. They contend that...
