New Titles
New Titles
Denove and Power discuss customer satisfaction from A to Z, and they provide good information about what makes a consumer satisfied. They back their conclusions with compelling research taken from decades of customer...
Most leadership guides today select the traits and techniques of individual successful leaders and then present them as universal truths that can be passed on to others aspiring to leadership. In Measure...
Organizations nowadays have to continuously analyze structures, systems, and procedures to help them cope with the ever-increasing but fluctuating demands of the current...
What sells a product these days? Is it price point? Is it the buyer's need? Are product features and benefits the deciding...
When used correctly, a performance review can be an effective motivational tool. Unfortunately, a review can also cause defensive reactions and...
Not only does the name Hershey mean chocolate to America and the world, it also signifies an inspiring and uniquely successful experiment in humanistic capitalism—one that has produced a business empire devoted to a...
For entrepreneurs, or anyone inspired to start something -- be it a new business, new product, new service, or a new organizational division – it’s easy to get bogged down in theory and unnecessary details which hinder...
Leaders today face the challenge of influencing people from all sides of an organization. Yet, many managers with leadership responsibilities feel that because they are not the main leader, they cannot influence their...
Leaders are in for a new set of challenges when they are called upon to manage people who are themselves leaders. This challenge is particularly prevalent in “high talent” organizations made up of people with high...
This book is a collection of principles for the attainment of wealth and financial independence. It was written by Napoleon Hill at the behest of...
