New Titles

New Titles

 
The Panasonic Way Yamashita, Toshihiko Kodansha International , 1989 Business Biographies

In January of 1977, Yamashita was asked to become the third president of Matshushita Electric. Toshihiko Yamashita himself felt that his lack of experience in running an international company was overwhelming, and he...

 
 
The Commanding Heights Yergin, Daniel | Stanislaw, Joseph Simon & Schuster , 1998 Global Business

Today, Asia’s currencies are collapsing and its stock markets crumbling. Yet, despite this current evidence of the vagaries of market economics, the entire world seems to be embracing its policies. Why? What historic...

 
 
Delivering Quality Service Zeithaml, Valerie A. | Parasuraman, A. | Berry, Leonard L. The Free Press , 1990 Customer Focus, Marketing

From focus-group findings, common patterns offer valuable insights about how customers define and evaluate service quality. As perceived by customers, service quality can be defined as "the extent of discrepancy...

 
 
The Renaissance of American Steel Ahlbrandt, Roger S. | Fruehan, Richard J. Oxford University Press , 1996 Business Biographies, Innovation, Major Works

Just a few years ago, the American steel industry was used as the archetypal example of failure in the face of foreign competition. In fact, the collapse of the industry was so dramatic that it was seen as symptomatic...

 
 
The Northbound Train Albrecht, Karl AMACOM , 1994 Business Strategy, Leadership

A process for formulating a corporate vision and direction, and communicating that vision in a compelling way to everyone in the organization. Albrecht uses the metaphor of riding a train as a focusing concept for...

 
 
Global Dreams Barnet, Richard J. | Cavanagh, John Simon & Schuster , 1994 Economics & Finance, Global Business

Global Dreams is an exploration of the many different ways in which the global economy changes politics, work, and families throughout the world. The authors reveal how a few hundred companies dominate...

 
 
The Nissan Report Barnett, Steve Doubleday/Currency , 1992 Business Biographies, Global Business, Social Responsibility

Drawing on the insights of biologists, anthropologists, philosophers, artists, and other nontraditional sources, the book addresses not only the question of how responsible products are made but also how products touch...

 
 
Flight of the Buffalo Belasco, James A. | Stayer, Ralph C. Warner Books , 1993 Innovation, Leadership

A provocative leadership model to help organizations stop operating like buffalo and start "flying" like responsible, interdependent geese. The process, called Leading the Journey, is based on the leadership principles...

 
 
Organizing Genius Bennis, Warren | Biederman, Patricia Ward Addison-Wesley , 1997 Leadership, Management

In Organizing Genius, Warren Bennis illuminates how the leadership process must function as a collaborative process if truly exceptional performance is to be achieved. Part history, part how-to manual...

 
 
It Ain't as Easy as It Looks Bibb, Porter Crown Publishing , 1993 Business Biographies, Innovation

An unauthorized, but informed biography of Ted Turner -billionaire, womanizer, sports impresario, and communications visionary. This unvarnished, definitive portrait analyzes the man, his empire, and his impact on mass...

 
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