New Titles

New Titles

 
Find Your Strongest Life Buckingham, Marcus Thomas Nelson , 2009 Human Resources, Personal Growth

Women today lead lives in which work, home, friends, hobbies, and special interests are both technologically and physically interwoven, and in which they are expected to do more and succeed more than ever. In ...

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Happiness at Work Pryce-Jones, Jessica John Wiley & Sons, Inc. , 2010 Human Resources, Personal Growth

The old saw says that money cannot buy happiness. But what about the reverse? Does happiness matter in the workplace? In Happiness at Work, Jessica Pryce-Jones demonstrates that happy employees are...

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Manager's Guide to Business Planning Capezio, Peter J. McGraw-Hill , 2010 Business Strategy, Management

In today’s competitive marketplace, a well-planned, well-executed business plan can make the difference between success and failure. When a business has implemented a successful planning process, every employee can see...

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The Art of Followership Riggio, Ronald E. | Chaleff, Ira | Lipman-Blumen, Jean Jossey-Bass , 2008 Leadership

Little by little, scholars and business practitioners have begun to recognize the significance of followers in organizations. Inspired by a groundbreaking conference held in 2006 called “Rethinking Followership,”...

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The Truth About Trust in Business Hall, Vanessa Emerald Book Company , 2009 Leadership, Management

Can you be trusted? Trust is the cornerstone of your business and personal life, but do you clearly understand what trust is? Do you know...

 
 
10 Steps to Successful Customer Service Kamin, Maxine ASTD Press , 2010 Customer Focus

Great customer service is about connections. Loyal customers do not wander in and out of businesses; they form relationships and stay with companies. In 10 Steps to Successful Customer Service...

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Saving the World at Work Sanders, Tim Crown Publishing , 2008 Teams

“Good” is the new Great. Profit alone is not enough in a world where people prioritize social values and seriously consider the impact organizations have on individuals, communities, and the planet as a whole. A...

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Standing in the Fire Dressler, Larry Berrett-Koehler Publishers , 2010 Leadership, Management

In Standing in the Fire, Larry Dressler compares leading a combustible meeting with fighting a brush fire. When not tended to properly, a fire can cause suffering, proliferation, and destruction....

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A Seat at the Table Miller, Marc Greenleaf Book Press , 2009 Business Strategy, Customer Focus

The word salesperson can have ugly connotations; it often reminds customers of disengaged product-pushers who sell without passion or purpose. If a salesperson can transcend that image, however, and help his customers...

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Career Contentment Garton, Jeffrey ASTD Press , 2008 Human Resources, Personal Growth

In Career Contentment, career coach and veteran human resources manager Jeffrey Garton advises employees how to develop strategies for searching for the right job or career, how to make...

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