New Titles

New Titles

 
Igniting Customer Connections Frawley, Andy John Wiley & Sons, Inc. , 2015 Customer Focus

In Igniting Customer Connections, 30-year marketing veteran Andy Frawley presents the results of research spanning over 4,000 consumers and 10 billion transactions, showing...

Audio summary available
 
 
Millennials & Management Caraher, Lee Bibliomotion, Inc. , 2015 Management

Millennials have entered the workforce in droves, and now outnumber Baby Boomers. Millennials have a reputation for being entitled, lazy, and difficult to work with; other generations see them as...

Audio summary available
 
 
Refire! Don’t Retire Blanchard, Ken | Shaevitz, Morton Berrett-Koehler Publishers, Inc. , 2015 Personal Growth

Most people view retirement and aging as a period of increased health problems, mental confusion, and social withdrawal that must be endured until they die. However, in Refire! Don't...

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Selling Value Hutson, Don Executive Books , 2014 Customer Focus

Contrary to what many people believe, successful selling is not about coercing people into buying something they may not want or need. Rather, it is the ability to understand what brings each...

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Embraser les relations clients Frawley, Andy John Wiley & Sons, Inc. , 2015 Customer Focus, French

Dans Embraser les relations clients, Andy Frawley, consultant chevronné en marketing depuis 30 ans, présente les résultats d'études portant sur plus de 4 000 consommateurs...

 
 
Encender conexiones con el cliente Frawley, Andy John Wiley & Sons, Inc. , 2015 Customer Focus, Spanish

En Encender conexiones con el cliente, Andy Frawley, experto en comercialización, con 30 años de experiencia, presenta los resultados de la investigación sobre más de 4.000 consumidores y 10.000...

 
 
Entfachen von Kundenbeziehungen Frawley, Andy John Wiley & Sons, Inc. , 2015 Customer Focus, German

In Entfachen von Kundenbeziehungen stellt Marketingexperte Andy Frawley, der über mehr als 30 Jahre Erfahrung auf diesem Gebiet verfügt, die Ergebnisse einer Studie vor...

 
 
Becoming Your Best Shallenberger, Steven R. McGraw-Hill Education , 2015 Personal Growth

Steven R. Shallenberger's Becoming Your Best outlines 12 principles of highly successful leaders. Building on the work of Stephen M. R. Covey, who introduces this book...

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Moxie Baldoni, John Bibliomotion, Inc. , 2014 Leadership

Bold, gutsy leaders have something that sets them apart from the pack--a certain je ne sais quoi that can be summed up as moxie. This word refers to a sense of inner toughness...

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The XYZ Factor Lublin, Nancy | Ruderman, Alyssa BenBella Books, Inc. , 2015 Diversity, Management, Productivity

The XYZ factor is a philosophy and a set of business practices rooted in principles of the Millennial generation. It creates an office culture that encourages innovation,...

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