New Titles

New Titles

 
The Three Laws of Performance Zaffron, Steve | Logan, Dave Jossey-Bass , 2009 Leadership, Management, Productivity

In the work environment and at home, when things are not working, people struggle with which part of the problem to address first. However, the reason that fixing a problem often does not deliver the expected results,...

Audio summary available
 
 
Driving Change Brewster, Mike | Dalzell, Frederick Hyperion Books , 2007 Change Management, Innovation, Management

The presence of UPS--both domestically and internationally--is unmistakable. After all, the package delivery and logistics corporation tracks over fifteen million packages daily. But UPS has not always been the...

 
 
Leadership Without Borders Cohen, Ed John Wiley & Sons, Inc. , 2007 Global Business, Leadership, Management

Today, the working world is smaller and much more integrated. Home base for a business isn’t necessarily one’s home country, and leadership may often take business professionals out of their cultural comfort zones....

Audio summary available
 
 
The Solution-Centric Organization Eades, Keith M. | Kear, Robert E. McGraw-Hill , 2006 Customer Focus, Marketing

Simply bundling products and services and targeting different market segments does not mean a company is selling solutions. Being solution-centric means that an organization defines itself by the problems solved for...

 
 
Coaching For Improved Work Performance Fournies, Ferdinand F. McGraw-Hill , 2000 Human Resources, Leadership Development, Management, Productivity

Coaching is a powerful technique for motivating employees to change their behavior. In Coaching For Improved Work Performance, Ferdinand Fournies shows managers how to become skilled coaches and to face the challenges...

 
 
Click Fraser, George C. McGraw-Hill , 2008 Management, Personal Growth, Relationships

In "Click," author George C. Fraser reveals offers anyone longing for meaningful connections in and out of the office Ten Truths regarding how to find their social voice, cultivate their beneficial offerings to others...

 
 
Masters of Sales Misner, Ivan R. | Morgan, Don Entrepreneur Media, Inc. , 2007 Customer Focus, Marketing

In Masters of Sales, Misner and Morgan guide salespeople on a journey through the successful techniques and strategies used by such masterful sellers as Brian Tracy, Tony Robbins, Jay Conrad Levinson,...

 
 
Kiss Theory Good Bye Prosen, Bob Gold Pen Publishing , 2006 Customer Focus, Leadership, Management, Productivity

In the best-selling business book, Good to Great, readers discovered why some companies do well. In another best-seller, Execution, readers learned what some companies do well. And in Kiss...

 
 
The Giants of Sales Sant, Tom AMACOM , 2006 Customer Focus

According to Tom Sant, professional selling is “the most important American invention of the twentieth century,” an engine that has powered our economy and the economies of nations all over the world, for the past one...

Audio summary available
 
 
How Seidman, Dov John Wiley & Sons, Inc. , 2008 Leadership, Management, Personal Growth

Krazy George Henderson, on an October day in 1981 at Oakland Stadium, invented the sweep of crowd enthusiasm now known as the Wave. His seemingly trivial feat of coordinating humans to work together toward a common...

Audio summary available
 
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