New Titles

New Titles

 
All In Gostick, Adrian | Elton, Chester Free Press , 2012 Business Strategy, Management

All In by Adrian Gostick and Chester Elton is a practical guide for developing a robust culture where people “buy in.” Gostick and Elton present a simple seven-step road map based on in-depth research...

 
 
Reverse Innovation Govindarajan, Vijay | Trimble, Chris Harvard Business School Publishing Corporation , 2012 Innovation

The most successful companies create products that meet mass consumption through creative innovation then export them globally. It would be a big business boon if global commerce were that simple. What is highly valued...

Audio summary available
 
 
The Necessity of Strangers Gregerman, Alan John Wiley & Sons, Inc. , 2013 Personal Growth

As Alan Gregerman explains in The Necessity of Strangers, strangers rarely figure into one’s thinking about business or personal success. However, the ability to engage, learn from, and collaborate...

Audio summary available
 
 
Uncommon Service Frei, Frances | Morriss, Anne Harvard Business School Publishing Corporation , 2012 Customer Focus

In Harvard Business School Publishing’s Uncommon Service, Frances Frei and Anne Morriss challenge conventional thinking about customer service. They present that quality customer service is immersed in...

Audio summary available
 
 
Value Stream Mapping Martin, Karen | Osterling, Mike McGraw-Hill Education , 2014 Business Strategy, Productivity

Many organizations struggle to succeed because they lack a holistic view and understanding of exactly how their work gets done. Business consultants Karen Martin and Mike Osterling recommend businesses remedy this...

Audio summary available
 
 
Tilt Dawar, Niraj Harvard Business School Publishing Corporation , 2013 Business Strategy, Customer Focus

It used to be that businesses gained competitive advantage by having the best products and selling them at competitive prices. They focused their efforts upstream—on production processes, materials sourcing, and the...

Audio summary available
 
 
Contagious Berger, Jonah Simon & Schuster, Inc. , 2013 Marketing

Contagious by Jonah Berger utilizes sociological and psychological studies alongside extensive marketing research to pinpoint the precise reasons why certain ideas and trends catch on and others do not...

 
 
Global Dexterity Molinsky, Andy Harvard Business School Publishing Corporation , 2013 Global Business, Leadership

Today’s global business environment requires business leaders with sophisticated cross-cultural awareness and quality interpersonal communication. In Global Dexterity, professor Andy Molinsky offers a...

Audio summary available
 
 
Marketing to Millennials Fromm, Jeff | Garton, Christie AMACOM , 2013 Marketing

Millennials, those born between 1977 and 1995, have access to more wealth than any other generation, and businesses must learn how to sell to and engage with them in order to keep them as customers. Since Millennials...

Audio summary available
 
 
As We Speak Meyers, Peter | Nix, Shann Atria Paperback, a division of Simon & Schuster, Inc. , 2011 Communication

As We Speak provides the tools and techniques that will help speakers improve their communications with others, whether it be at a meeting, a large presentation, or in one-on-one interactions. By...

 
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