New Titles

New Titles

 
The CIO Playbook Colisto, Nicholas R. John Wiley & Sons, Inc. , 2012 Technology

Information Technology (IT) leaders are in a position to have a dramatic impact on their organizations. Utilizing technology can drive both innovation and growth for the business. However, there are many complicated...

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Help Them Grow or Watch Them Go Kaye, Beverly | Giulioni, Julie Winkle Berrett-Koehler Publishers, Inc. , 2012 Leadership Development

In Help Them Grow or Watch Them Go, authors Beverly Kaye and Julie Winkle Giulioni examine the benefits of and methods for addressing the career development imperative with employees. In today’s...

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The Voice of Success Wilson, Joni AMACOM , 2009 Communication

Women’s voices are one of their most important professional tools, but many women have weak or poorly trained voices. Women are also at a physical disadvantage because their vocal apparatuses are smaller and less...

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Coaching Up and Down the Generations Haneberg, Lisa American Society for Training & Development and Berrett-Koehler, Inc. , 2010 Leadership Development

In Coaching Up and Down the Generations, Lisa Haneberg reviews general information, insights, and observations about coaching, then applies them to the increasingly common situation in which the coach...

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Lead with a Story Smith, Paul AMACOM , 2012 Leadership

Until recently, storytelling was considered “unprofessional” in the corporate world. Today, storytelling is well-accepted in corporate America as a tool for sharing information in a compelling way that engages others....

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Service Failure Toister, Jeff American Management Association , 2013 Customer Focus

We have all been treated rudely or thoughtlessly by a cashier, clerk, waiter, or manager at some point. Most people probably do not have to think back too far to find an example. But why does this happen? Why should...

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Slow Down, Sell Faster! Davis, Kevin AMACOM , 2011 Marketing, Productivity

In Slow Down, Sell Faster!, Kevin Davis explains how to win sales faster by actually slowing down the sales process and focusing on the customer’s buying process. He provides a practical model for...

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Mobilized Marketing Hasen, Jeff John Wiley & Sons, Inc. , 2012 Marketing

In Mobilized Marketing, chief marketing officer of Hipcricket Jeff Hasen describes the evolution of marketing through mobile communication devices. Using interviews with numerous marketers, Hasen...

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The Big Shift Freedman, Marc PublicAffairs , 2011 Diversity, Leadership Development

In The Big Shift, renowned social entrepreneur Marc Freedman confronts the problem of an increasingly aging population and a society ill-prepared to make use of its knowledge and expertise. However,...

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Building Social Business Yunus, Muhammad | Weber, Karl PublicAffairs , 2010 Social Responsibility

For many people, there is more to life than making money, and happiness comes from many sources not just making a profit. Therefore, an economy based on the premise that profits are the only goal is misguided. In his...

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