New Titles

New Titles

 
Doing Business in China Plafker, Ted Business Plus , 2007 Entrepreneurship, Global Business

Over the past few years, China has transformed itself into a powerful, consumer-oriented culture, and many Western companies have flocked to China to take advantage of this new marketplace. However, entrepreneurs from...

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Encouraging the Heart Kouzes, James M. | Posner, Barry Z. John Wiley & Sons, Inc. , 2003 Leadership, Management

For more than two decades, James Kouzes and Barry Posner have studied leaders and behaviors that lead to achieving extraordinary results. They discovered that one of the most important leadership practices is...

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Co-Active Coaching Whitworth, Laura | Kimsey-House, Karen | Kimsey-House, Henry | Sandahl, Phillip Nicholas Brealey Publishing , 2007 Leadership Development

Once considered a consulting niche employed only by sports teams, coaching has evolved into one of the fastest-growing professions in the world. In Co-Active Coaching, Laura Whitworth, Karen Kimsey-...

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Managing the Mobile Workforce Clemons, David | Kroth,, Michael McGraw-Hill , 2011 Management, Technology

In Managing the Mobile Workforce by David Clemons and Michael Kroth, mobile workers are defined as those who are not physically located within a centralized building or who move between work locations...

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Upstarts! Fenn, Donna McGraw-Hill , 2010 Entrepreneurship, Technology

Upstarts! by Donna Fenn describes a generation uniquely primed for entrepreneurship due to its native familiarity with digital media, its creativity, and the family and educational cultures which have...

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Tailored Learning Hofmann, Jennifer ASTD Press , 2009 Leadership Development, Technology

The world of training has changed dramatically in recent years, thanks to the introduction of new technologies such as wireless Internet access, streaming media, and others. As a result, traditional training models...

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The Economics of Health Reconsidered Rice, Thomas | Unruh, Lynn Health Administration Press , 2009 Economics & Finance, Health Care

Recent years have seen a surge of interest in reforming the organization and delivery of health systems in developed countries, including the United States. While health economists recognize the need for government...

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Make or Break Grichnik, Kaj | Winkler, Conrad | Rothfeder, Jeffrey McGraw-Hill Companies , 2008 Innovation, Productivity

Manufacturing has been the backbone of corporate America for many years, but some quintessential companies have let their manufacturing prowess lapse. With emerging markets, changing work forces, and accelerating...

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What is the Emperor Wearing? Laurie Weiss Butterworth-Heinneman , 2004 Relationships
Once upon a time, an emperor who loved clothes was approached by two con men who made him an offer he couldn't refuse. They promised to weave him a...
 
 
Please Every Customer Lucas, Robert W. McGraw-Hill , 2011 Customer Focus

In an increasingly global business world, customer service organizations are faced with more and more diversity among customers and employees. Treating customers as a homogeneous group is certain to lead to service...

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