New Titles
New Titles
Adversity can be a friend. Whether it is working to overcome humble beginnings, lack of knowledge, or unexpected setbacks, failure has a way of making people take stock of their careers and lives in a way that success...
Thoroughly understanding the customer is essential to every successful business. This requires knowing the age, characteristics, wants, and needs of those who buy a particular good or service. But, as Kenneth Gronbach...
Through this historical journey, managers will discover the origins of their work and their thinking. They will also gain some understanding as to how today’s managerial theories and practices might influence the...
In The Age of Speed, Vince Poscente challenges the notion that our lives are too frenetic by illustrating why the ability to harness the power of speed is, in fact, the solution for those who seek a...
Hammer's 1993 Reengineering the Corporation was a "big idea" business book whose one central theme was that dramatic improvements in performance were possible through reengineering business operations...
In the wake of highly publicized examples of toxic leadership - in politics, business, and even religion - Americans are growing increasingly cynical about leaders’ morality and motivations. Despite frustrations with...
In the investment world, the term “alpha” refers to returns in excess of expected risk, earned by fund managers who succeed in accurately forecasting the behavior of financial markets and other “beta” macroeconomic...
In today’s constantly shifting global economy, effective leadership is more important than ever. In The AMA Handbook of Leadership, editors Marshall Goldsmith, John Baldoni, and Sarah McArthur present...
A strong Internet presence is vital to any consumer-oriented company. In addition to an effective website, companies must make use of social networking sites as well as blogs and microblogs. Certainly, the old media of...
In The Amazement Revolution, Shep Hyken states that when the people involved in an organization do what is right by customers and employees, a certain amount of customer service, marketing, and sales...
