New Titles
New Titles
Everyone is familiar with the Starbucks story. The eponymous American coffee chain has been part of peoples' lives for years now. Among other things, the company has...
According to the case against it, management theory has four obvious faults: (1) It is incapable of self-criticism; (2) Its terminology (jargon) acts to confuse rather than clarify; (3) It is rarely more than just...
Without a doubt, globalization-the integration of the world economy-has become the most important economic, political, and cultural phenomenon of the times, reshaping business, transforming the lives of individuals,...
A lot of people consider selling a very difficult task. Unfortunately for them, selling is an activity that forms part of everyone's daily routine. It occurs not only at work, but also...
In The Self-Made Myth, Brian Miller and Mike Lapham examine the widespread belief that successful people in America are “self-made,” with little outside help. While hard work, creativity, and sacrifice...
In Nice Teams Finish Last, Brian Cole Miller offers readers methods for improving communication among team members by exposing the myths of nice and fierce teams. He goes on to define the four bold...
Although most Fortune 500 companies have some kind of diversity program, Miller and Katz believe that the majority have been unsuccessful because of what they call diversity in a box restrictive policies, practices,...
The word salesperson can have ugly connotations; it often reminds customers of disengaged product-pushers who sell without passion or purpose. If a salesperson can transcend that image, however, and help his customers...
In The Secret of Teams, Mark Miller examines what makes high-performance teams so effective. This engaging business parable follows the continuing story of Debbie Brewster (the heroine from Miller’s...
Selling is something that elicits mixed emotions. Some people take to it naturally and others continually struggle to get it right. In this second edition of ProActive Selling, William “Skip” Miller...
