New Titles
New Titles
For the first time in history, corporate managers face the challenge of managing four generations at once: the Matures, Baby Boomers, Generation X, and Generation Y (the Millennials). As Boomers get ready to retire en...
In Hardwiring Excellence, Quint Studer shares his extensive knowledge concerning quality health care. Healthcare organizations that want to surpass the competition must place a strong emphasis on...
The drive to make the workplace more environmentally friendly has shifted rapidly from a matter of choice to one of economic survival for businesses in the twenty-first century. In The Green Workplace...
The game has changed, and businesses can no longer send out emails to thousands of people and expect them pay any attention. In fact, the emails will most likely go directly into the recipient’s spam folder. In...
Telling Ain’t Training presents an in-depth look at workplace training, adult learners, and the most effective tools for conveying and absorbing knowledge. By switching the focus from the information...
The world is full of brands identified strongly with certain positive characteristics. In Professional Presence, Peggy Noe Stevens shows people how to create their own personal brands and associate...
Global business is steadily moving toward a more knowledge-based economy, with human capital being its greatest asset. However, while leaders tout people as a key asset, their resource prioritization rarely reflects...
Even though innovation is considered one of the most effective ways for companies to achieve high levels of growth, many organizations struggle to be innovative. In many cases, companies have tried too hard to promote...
In Leadership Isn’t for Cowards, Mike Staver offers straightforward, practical advice for leading courageously, driving performance, and creating a great work environment. He recommends that leaders...
In Emotional Intelligence for Sales Success, Colleen Stanley introduces sales associates to the idea that oft-ignored emotional intelligence skills such as empathy, rapport, emotion management, and...
