New Titles

New Titles

 
Embracing Excellence Ashby, Franklin D. | Pell, Arthur R. Prentice Hall Press , 2001 Customer Focus, Leadership, Management

In today's competitive business world, attracting and retaining top talent has never been more crucial or more difficult, costly, and time consuming. Thus, in order to remain competitive, companies must strive to...

 
 
The Agenda Hammer, Michael Crown Business , 2001 Innovation, Management

Hammer's 1993 Reengineering the Corporation was a "big idea" business book whose one central theme was that dramatic improvements in performance were possible through reengineering business operations...

 
 
The Hard Road to the Softer Side Martinez, Arthur C. | Madigan, Charles Times Books , 2001 Business Biographies, Leadership, Management

When Arthur C. Martinez was asked to take control of Sears in 1992, he found a company in disarray, despite its illustrious history and venerable name. Sales were down, morale was low, operating costs were exorbitant,...

 
 
The Other 90 Percent Cooper, Robert K. Crown Publishing , 2001 Innovation, Leadership, Personal Growth

Although a host of recent scientific discoveries have found that human capacity is limitless, most people, because of an innate biological predisposition, use only a tiny fraction of the immense power of their...

 
 
The Most Effective Organization In the U.S. Watson, Robert A. | Brown, Ben Crown Publishing , 2001 Business Biographies, Leadership

The Salvation Army boasts 9,500 centers of operation, a workforce of 2 million (1.7 million of whom are volunteers), $2 billion in annual revenues, and 32 million clients served throughout the U.S. Indeed, The Army is...

 
 
The Rule of Three Sheth, Jagdish N. | Sisodia, Rajendra S. The Free Press , 2001 Major Works, Management

According to The Rule of Three, "natural" competitive market structures evolve by a process that is analogous to the selection processes found in nature, which favor those who are the strongest, the...

 
 
The Business of Innovation Bean, Roger | Radford, Russell AMACOM , 2001 Innovation, Management

Companies that want to survive and prosper in today’s hypercompetitive environment, must constantly innovate-not just with new products/services but also with breakthrough process, managerial, and organizational...

 
 
Venture Catalyst Laurie, Donald L. Perseus Books , 2001 Entrepreneurship, Management

An overwhelming majority of corporations that reach the Fortune 50 succumb to a declining growth rate from which they are unable to recover. The primary reason for this "Fortune 50 stall" is a decrease in the kind of...

 
 
The Magic of Dialogue Yankelovich, Daniel Simon & Schuster, Inc. , 1999 Communication, Personal Growth, Relationships, Social Responsibility

Never before in our nation’s history has the need for effective dialogue been so profound. Concurrent with heightened conflict, loosened social bonds, and an increased reliance on “top-down talk,” Americans are...

 
 
Techno-Ready Marketing Parasuraman, A. | Colby, Charles L. The Free Press , 2001 Marketing, Technology

Techno-ready marketers recognize that conventional "analog" marketing techniques do not work in a digital world. Instead, cutting-edge technologies demand cutting-edge marketing practices rooted in the following...

 
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