New Titles

New Titles

 
When Digital Becomes Human Van Belleghem, Steven Kogan Page Limited , 2015 Customer Focus, Technology

As technologies evolve, customer relationships will become increasingly digital in nature. To succeed in the market, companies will have to make the transition to digital customer service....

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Remix Strategy Gomes-Casseres, Benjamin Harvard Business School Publishing Corporation , 2015 Business Strategy

In today’s highly competitive business environment, companies must be able to quickly acquire and effectively apply new assets and capabilities that enable them to innovate and excel against the competition....

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The Scorecard Solution King, Dan E. AMACOM , 2015 Business Strategy, Productivity

Every business leader—regardless of the company's size, age, or industry—needs factual information to assess an organization's strengths and weaknesses and make strategic decisions. However, the...

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Real Project Management Taylor, Peter Kogan Page Limited , 2015 Management, Productivity

Until recently, project managers were often "accidental"; they were assigned projects and learned "on the job" how to complete them. They are now being joined by a new "intentional" type of...

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The Social Leader Guglielmo, Frank | Palsule, Sudhanshu Bibliomotion, Inc. , 2014 Communication, Leadership

Communication changed dramatically with the birth of the Internet, an event that marked the beginning of the Social Age and created a dividing line between those who grew up before and after that...

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Hardball Stalk, George | Lachenauer, Rob | Butman, John Harvard Business School Publishing Corporation , 2004 Business Strategy, Major Works

In Hardball, George Stalk and Rob Lachenauer explain that playing hardball in business means always playing to win. Businesses must exploit every legal...

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Widgets Wagner, Rodd McGraw-Hill Education , 2015 Business Strategy, Management, Relationships

In Widgets, Rodd Wagner argues that the social contract between people and where they work has changed over time. Companies can no longer treat their employees like unimportant widgets, or cogs in the...

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The Lean CEO Stoller, Jacob McGraw-Hill Education , 2015 Leadership

The global Lean movement has emerged as one of the most promising developments in modern business. In all sectors, the Lean approach is helping organizations do more with less. In The Lean CEO, Jacob...

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The Psychology of Fear in Organizations Keegan, Sheila M. Kogan Page Limited , 2015 Leadership Development, Management

In The Psychology of Fear in Organizations, Sheila M. Keegan explores the concept of fear in the workplace, how fear affects employees, and steps organizations can take to alleviate fear. The recession...

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Mind Gym Bailey, PhD,, Sebastian | Black, Octavius HarperCollins Publishers , 2014 Personal Growth

Sometimes life’s circumstances are out of people’s control. However, how individuals think, feel, and behave as a result of those circumstances is very much within their control. It is simply a matter of learning to...

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