New Titles

New Titles

 
Animal Spirits Akerlof, George A. | Shiller, Robert J. Princeton University Press , 2009 Economics & Finance

Animal Spirits dissects standard economic theories and demonstrates their failure to account for human emotion, even though emotions have a large impact on the economy. George A. Akerlof and Robert J....

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Answering the Ultimate Question Owen, Richard | Brooks, Laura Jossey-Bass , 2009 Business Strategy, Customer Focus, Management

Net Promoter - a multi-faceted program focused on increasing company growth through focused enhancement of customer loyalty - has been implemented in organizations worldwide. Many leading companies have demonstrated...

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Anticipate, Respond, Recover McGlown, K. Joanne | Robinson, Phillip D. Health Administration Press , 2011 Health Care, Leadership

In Anticipate, Respond, Recover, editors K. Joanne McGlown and Phillip D. Robinson stress that healthcare executives must take responsibility for knowing as much about disaster preparedness, response,...

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Army of Entrepreneurs Prosek, Jennifer AMACOM , 2011 Business Strategy, Entrepreneurship

Businesses face a tough financial landscape today. To complicate matters further, the economy does not always function in a predictable or recognizable fashion. Large, well-established companies have faced great...

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Assertiveness Suzanne Potts, Conrad and Capstone Publishing Ltd. , 2013 Personal Growth

Many people conduct their daily interactions without understanding how to make the most of them—or how to avoid confrontations and communication breakdowns. The key is assertiveness: a worldview, behavior strategy, and...

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Athena Rising Johnson, W. Brad | Smith, David Taylor & Francis Group , 2016 Leadership Development

Athena Rising by W. Brad Johnson and David Smith is a book written for men, by men, about mentoring women. Although men are often in a position to mentor women, they may be unwilling or afraid to do so...

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AUDIENCE Rohrs, Jeffrey K. John Wiley & Sons, Inc. , 2014 Customer Focus, Marketing

Before a company has customers with which to build relationships, it must find an audience to speak to about its products and services. Everyone is a consumer in some capacity, and no one is fully owned by any brand....

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Authentic Conversations Showkeir, Jamie | Showkeir, Maren Berrett-Koehler Publishers , 2008 Communication, Leadership, Management, Personal Growth

In Authentic Conversations, Jamie Showkeir and Maren Showkeir show the way to change the ways in which you communicate with both your peers and your subordinates at work. The authors...

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Awakening Compassion at Work Worline, Monica C. | Dutton, Jane E. Berrett-Koehler Publishers, Inc. , 2017 Relationships

In Awakening Compassion at Work, Monica C. Worline and Jane E. Dutton examine the effects of suffering in the workplace, and why it has been marginalized. Their two decades of research in the field...

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Awesomely Simple Spence, John John Wiley & Sons, Inc. , 2009 Business Strategy, Leadership, Productivity

Any business will claim to have a vision for itself; it will also claim to have top talent, robust communications, and extreme customer focus. Likely though, its management gives itself higher marks in those areas than...

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