New Titles

New Titles

 
Artful Work Richards, Dick Berrett-Koehler Publishers , 1995 Human Resources, Personal Growth

Issues that the business world now believes to be important, such as values, empowerment, service, quality, and environmental responsibility, are matters of feeling and spirit. Although most people acknowledge that...

 
 
As We Speak Meyers, Peter | Nix, Shann Atria Paperback, a division of Simon & Schuster, Inc. , 2011 Communication

As We Speak provides the tools and techniques that will help speakers improve their communications with others, whether it be at a meeting, a large presentation, or in one-on-one interactions. By...

 
 
Assertiveness Suzanne Potts, Conrad and Capstone Publishing Ltd. , 2013 Personal Growth

Many people conduct their daily interactions without understanding how to make the most of them—or how to avoid confrontations and communication breakdowns. The key is assertiveness: a worldview, behavior strategy, and...

Audio summary available
 
 
At America's Service Albrecht, Karl Dow Jones-Irwin , 1989 Customer Focus, Marketing

Many service firms are paying a high price in lost business due to mediocre service, while few firms are truly oriented toward quality customer service. Businesses often don't understand customers and their priorities...

 
 
At the Crossroads Coltoff, Philip John Wiley & Sons, Inc. , 2010 Business Strategy, Social Responsibility

In At the Crossroads, Philip Coltoff examines how not-for-profit organizations can address today’s critical issues in ways that will help redefine their missions and expand their visions. Not-for-...

Audio summary available
 
 
Authentic Conversations Showkeir, Jamie | Showkeir, Maren Berrett-Koehler Publishers , 2008 Communication, Leadership, Management, Personal Growth

In Authentic Conversations, Jamie Showkeir and Maren Showkeir show the way to change the ways in which you communicate with both your peers and your subordinates at work. The authors...

Audio summary available
 
 
Authentic Leadership George, Bill Bill George, Jossey-Bass , 2004 Leadership, Management

The author expounds on what he considers to be the cause of the current leadership crisis -- a crisis that is apparent in the business world. Looking back on his thirty...

 
 
Awakening the Leader Within Cashman, Kevin | Forem, Jack John Wiley & Sons, Inc. , 2003 Leadership, Personal Growth

Cashman believes that many of the business, political, ethical, and spiritual dilemmas individuals face today in their personal and professional lives are symptomatic of a larger crisis of authenticity and purpose. In...

 
 
Awesomely Simple Spence, John John Wiley & Sons, Inc. , 2009 Business Strategy, Leadership, Productivity

Any business will claim to have a vision for itself; it will also claim to have top talent, robust communications, and extreme customer focus. Likely though, its management gives itself higher marks in those areas than...

Audio summary available
 
 
Baked In Bogusky, Alex | Winsor, John B2 Books , 2009 Marketing

In Baked In, Alex Bogusky and John Winsor apply their expertise as marketing and advertising veterans who are able to feel the pulse of the changing 21st-century business world. They guide the reader...

Audio summary available
 
Syndicate content