New Titles

New Titles

 
Answers for Managers. Radzik, Adam | Emek, Sharon AMACOM , 1991 Human Resources, Leadership, Management

In Answers for Managers, Radzik and Emek have distilled a virtual library of management concepts into an extremely practical guide, whose primary value lies in the fact that it provides managers with the information...

 
 
Anticipate, Respond, Recover McGlown, K. Joanne | Robinson, Phillip D. Health Administration Press , 2011 Health Care, Leadership

In Anticipate, Respond, Recover, editors K. Joanne McGlown and Phillip D. Robinson stress that healthcare executives must take responsibility for knowing as much about disaster preparedness, response,...

Audio summary available
 
 
Anywhere Green, Emily Nagle Emily Nagle Green, McGraw-Hill , 2009 Business Strategy, Technology

A pill bottle helps health care professionals monitor patients taking medication. A vending machine reports its own inventory over a wireless network...

 
 
aol.com Swisher, Kara Times Business , 1998 Business Biographies, Technology

During the last decade of the 20th century, an entirely new medium - online communications via the personal computer - was born, and the preeminent brand of this emerging new medium has turned out to be America Online...

 
 
Apple Carlton, Jim Times Business , 1998 Business Biographies

Almost every personal computer worldwide now has the distinctive look of Apple’s legendary Mac, which was the first to bring easy-to-use graphical icons and pull-down menus to the masses. Unfortunately, the company...

 
 
Army of Entrepreneurs Prosek, Jennifer AMACOM , 2011 Business Strategy, Entrepreneurship

Businesses face a tough financial landscape today. To complicate matters further, the economy does not always function in a predictable or recognizable fashion. Large, well-established companies have faced great...

Audio summary available
 
 
Artful Work Richards, Dick Berrett-Koehler Publishers , 1995 Human Resources, Personal Growth

Issues that the business world now believes to be important, such as values, empowerment, service, quality, and environmental responsibility, are matters of feeling and spirit. Although most people acknowledge that...

 
 
As We Speak Meyers, Peter | Nix, Shann Atria Paperback, a division of Simon & Schuster, Inc. , 2011 Communication

As We Speak provides the tools and techniques that will help speakers improve their communications with others, whether it be at a meeting, a large presentation, or in one-on-one interactions. By...

 
 
Assertiveness Suzanne Potts, Conrad and Capstone Publishing Ltd. , 2013 Personal Growth

Many people conduct their daily interactions without understanding how to make the most of them—or how to avoid confrontations and communication breakdowns. The key is assertiveness: a worldview, behavior strategy, and...

Audio summary available
 
 
At America's Service Albrecht, Karl Dow Jones-Irwin , 1989 Customer Focus, Marketing

Many service firms are paying a high price in lost business due to mediocre service, while few firms are truly oriented toward quality customer service. Businesses often don't understand customers and their priorities...

 
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