New Titles
New Titles
Many people experience anxiety on the job. This problem affects employees at every level of organizations, from entry-level workers to senior executives. Although workplace anxiety can be debilitating, it does not have...
Communication is about the effective use of language in the context of understanding the audience. The best product or service can have a great slogan or advertisement, but the message fails if the communicator does...
Linda Tarr-Whelan makes the case in Women Lead the Way that having more women leaders will make a positive difference for everyone. Their management skills and techniques match the 21st century...
In Wired and Dangerous, Chip R. Bell and John R. Patterson assert that customer service is in a transition phase between the age of technology and the age of the customer. Today’s customers are...
In the early days of overseas expansion, companies could afford to overlook poor leadership abroad. International competition was in its infancy, performance metrics were unsophisticated, and communication was...
In recent years, there has been a steady increase in the number of leadership positions in healthcare. The process of hiring new leadership has a much more significant impact than hiring any number of lower level...
The world will soon face a massive talent shortage, especially in the areas of science, technology, engineering, and mathematics. Every nation in the world will be uniquely affected by this crisis, and each will...
In Win at Work!, Diane Katz presents an alternative to the traditional linear model of resolving conflict called “The Working Circle.” This approach encourages flexibility when resolving conflict. The...
Almost everyone today uses the Internet for conducting business, gathering information, and making social connections. Still, the Internet is a dangerous place. Reputations can be damaged by scandal, businesses can...
According to the authors of Why Women Mean Business, the influence of women in the workplace and the marketplace is changing everything, and the changes are desirable rather than threatening. Utilizing...
