New Titles

New Titles

 
Heart and Sell Levitin, Shari The Career Press, Inc. , 2017 Marketing

In Heart and Sell, Shari Levitin provides a blueprint for both new and seasoned salespeople for fostering meaningful interactions with prospective customers that translate into sales. Levitin believes...

 
 
The Founder’s Mentality Zook, Chris | Allen, James Harvard Business School Publishing Corporation , 2016 Business Strategy

Over the past decade, the overwhelming majority of companies have not been able to sustain more than a minimal level of growth. Many more have failed entirely. While 85 percent of company leaders recognize that...

Audio summary available
 
 
HBR’s 10 Must Reads On Emotional Intelligence Harvard Business Review Editors Harvard Business School Publishing Corporation , 2015 Personal Growth

Skill, talent, and experience are all requirements for good leadership. But what distinguishes a great leader from all the others is emotional intelligence—the awareness of and ability to regulate one’s emotions to...

Audio summary available
 
 
The Customer Loyalty Loop Fleming, Noah The Career Press, Inc. , 2017 Customer Focus

Most companies know that their customers are their most important assets and that nurturing customer loyalty is imperative to long-term growth and success. However, a majority of companies remain either fixated on lead...

 
 
You Are What You Believe Smith, Hyrum W. Berrett-Koehler Publishers, Inc. , 2016 Personal Growth

Companies waste millions of dollars on behavior-based training programs that fail to deliver long-term results. Individuals embark on self-improvement initiatives, then revert to previous self-destructive patterns. Why...

Audio summary available
 
 
Sie sind, was Sie glauben Smith, Hyrum W. Berrett-Koehler Publishers, Inc. , 2016 German

Unternehmen verschwenden Millionen von Dollar für verhaltensbasierte Schulungsprogramme, die keinerlei langfristige Ergebnisse erzielen. Menschen ergreifen zwar die Initiative für ihre persönliche Weiterentwicklung,...

 
 
Vos convictions vous définissent Smith, Hyrum W. Berrett-Koehler Publishers, Inc. , 2016 French

Les entreprises gaspillent des millions de dollars en programmes de formation axés sur le comportement qui ne produisent aucun résultat à long terme. Les employés se lancent dans des tentatives d’auto-amélioration,...

 
 
Somos aquello que creemos Smith, Hyrum W. Berrett-Koehler Publishers, Inc. , 2016 Spanish

Las empresas gastan millones de dólares en programas de capacitación basados en la conducta que no generan resultados a largo plazo. Las personas se embarcan en iniciativas de superación personal y luego vuelven a los...

 
 
You Are What You Believe (Chinese) Smith, Hyrum W. Berrett-Koehler Publishers, Inc. , 2016 Chinese
 
 
What Customers Crave Webb, Nicholas J. AMACOM , 2017 Customer Focus

Merely advertising a product according to demographics is no longer enough to attract and retain customers. In order to keep customers and turn them into online advocates, a company must provide them with personalized...

Audio summary available
 
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