New Titles

New Titles

 
SuperTeams Marciano, Paul L. | Wingrove, Clinton McGraw-Hill Education , 2014 Teams

In today’s competitive environment, effective teams are the key to successful businesses. By bringing people together and forging a shared sense of commitment, teams leverage the strengths of many talented employees...

 
 
Great Work Sturt, David McGraw-Hill Education , 2014 Major Works, Personal Growth

In Great Work, David Sturt surveys people across various industries to determine how difference makers think and why what they do is considered “great work.” His conclusions are drawn from discussions...

 
 
Could I Do That? Hartley, Simon John Wiley & Sons, Inc. , 2014 Personal Growth

Could I Do That? by Simon Hartley is about overcoming limiting beliefs people have so that they can tackle their personal challenges and embrace the changes that they will bring about. Successful...

Audio summary available
 
 
Customer Experience 3.0 Goodman, John A. AMACOM , 2014 Customer Focus

In Customer Experience 3.0, John A. Goodman provides a blueprint for how companies can increase their top and bottom lines by delivering better and more efficient customer experiences in today’s age of...

Audio summary available
 
 
Eat That Frog! Tracy, Brian Berrett-Koehler Publishers, Inc. , 2007 Productivity

As Brian Tracy explains in Eat That Frog!, options abound in life, but so does procrastination. People simply cannot do everything they need or want to do. Instead of attempting to complete everything...

 
 
Gamify Burke, Brian Bibliomotion, Inc. , 2014 Business Strategy, Technology

In Gamify, researcher Brian Burke explores the concept of gamification, or the use of game-style experiences and rewards to engage and motivate employees, customers, and communities to achieve goals...

Audio summary available
 
 
Think Bigger van Rijmenam, Mark AMACOM , 2014 Technology

Big Data provides an opportunity for businesses to keep pace with today’s info-centric society. With the proliferation of digital media, sensor-enabled devices, and kilobyte-level databases, consumers themselves use...

 
 
A World Gone Social Coiné, Ted | Babbitt, Mark AMACOM , 2014 Marketing, Technology

In A World Gone Social, Ted Coiné and Mark Babbitt explain the impact that social media is having on the world’s economy. The authors believe the world has entered a new “Social Age.” Coiné and Babbitt...

 
 
The Thank You Economy Vaynerchuk, Gary HarperCollins Publishers , 2011 Customer Focus, Marketing

Social media has given consumers the kind of loud and powerful voices they have not enjoyed since neighborhood shops dominated the market. Gary Vaynerchuk calls this The Thank You Economy, a new world...

 
 
Managing Knock Your Socks Off Service Bell, Chip R. | Zemke, Ron AMACOM , 2013 Customer Focus

High-quality customer service is a key differentiator for many businesses, yet providing it seems to be falling down the priority list amidst cost and competitive pressures. Meanwhile, those companies that provide...

 
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