New Titles

New Titles

 
The Communication Catalyst Connolly, Mickey | Rianoshek, Richard Dearborn Trade Publishing , 2002 Human Resources, Leadership, Productivity

Co-authors Mickey Connolly and Richard Rianoshek do something extraordinary in the introduction of The Communication Catalyst. They make a promise. If readers take the time to read, understand, and...

 
 
From Selling to Serving Cassara, Lou Dearborn Trade Publishing , 2004 Customer Focus, Marketing

According to Cassara, the devastation and shock of September 11, and the resultant downturn in the market, have caused people in all walks of life to rethink what really matters and to change their fundamental beliefs...

 
 
Face It Horn, Art AMACOM , 2004 Human Resources, Personal Growth

Fear comes in many different—and often disguised—forms. In addition to preventing many from achieving the levels of professional success of which they are capable, fear is also the root cause of most conflict in...

Audio summary available
 
 
How Great Decisions Get Made Maruska, Don AMACOM , 2003 Management

In How Great Decisions Get Made, Maruska outlines ten steps that will help any group reach truly effective, innovative decisions backed by genuine commitment from all concerned. His ten-step process...

Audio summary available
 
 
The Legacy Leader Lopez, Anthony 1st Books , 2004 Human Resources, Leadership, Personal Growth

Because of recent events in our society, especially in the world of business, many no longer expect leaders, in any arena, to be people of integrity, but accept flawed character as business as usual and of no real...

 
 
Why Smart Executives Fail Finkelstein, Sydney Portfolio , 2004 Leadership

The rise and fall of the DeLorean, RJ Reynolds’s smokeless cigarette, Motorola’s failure in digital cellular telephony, not to mention the more recent headline grabbers—Enron, WorldCom, Tyco, Rite Aid, ImClone, et al.—...

 
 
Beyond Neutrality Mayer, Bernard S. John Wiley & Sons, Inc. , 2004 Human Resources, Personal Growth

After a journey toward acceptance and establishment over the last quarter century, conflict resolution, as a professional practice, is now facing a crisis. In large part, this is because it has not addressed conflict...

Audio summary available
 
 
The Skilled Negotiator Reardon, Kathleen Kelley Jossey-Bass , 2004 Management, Personal Growth

Regardless of job or profession, eventually, everyone has to negotiate - something. Although expertise in negotiation requires observation and a trial-and-error approach, in The Skilled Negotiator,...

 
 
The Leader's Voice Clark, Boyd | Crossland, Ron SelectBooks, Inc. , 2002 Communication, Leadership, Personal Growth, Productivity

Often, leaders speak, their constituents applaud on cue, and the illusion is formed that communication has occurred. Unfortunately, this disconnect only breeds communication static that, over time, pushes leaders to...

 
 
Shaping the Future Belgard, William P. | Rayner, Steven R. AMACOM , 2004 Leadership, Management

Change management should, theoretically, be an ongoing element of every company’s growth. However, with three-quarters of all change initiatives failing to achieve the intended results, change management has become a...

Audio summary available
 
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